Le Bungalow Hotel — Hotel in Kratie

We booked here for 2 nights in November. Most of the hotels in Kratie have very mixed reviews and this seemed the best of the bunch. How wrong we were. This place thinks it is a boutique hotel, and although the prices match that the amenities do not. On arrival the manager could not locate our booking to start with, it was rather difficult to sort out as he spoke very little english but eventually our taxi driver helped him and he located it. As there were 3 of us we had booked 2 rooms. One was large and had an ensuite, the other was very small with no bathroom (we were aware of this when we booked it). The price for both rooms was an enormous (by cambodian standards) $90! which we realised was steep but felt the it "had to be worth it". Whilst the large room was ok, the small room smelled strongly of damp and was very dirty with some sort of mould growing on the ceiling. We were only given one towel each, there was no safe or fridge. For $90 a night I really feel that this isnt acceptable. Were we perhaps paying $30 ir even $40 dollars a night, this might be ok but given that most other hotels in Kratie range around the $20 a night I simply cannot fathom how Le Bungalow thinks it is so much better...The amenities are just not up to scratch and at night the place feels rather deserted and unsafe. There are only 3 rooms in the upper level of the house, all of which are guest rooms and the main door does not lock (although the staff do sleep downstairs and lock the gate at night). ||Our guidebook describes the small room as "appropriate for a child travelling with parents". I would strongly dispute this- the small room is next to the front door (yes, thats right, the one that doesnt lock!) and although there was mention of an external bathroom this was nowhere to be found. If i needed the bathroom I had to trek across the disused sitting room (dodging the antiques and the dust) and into the rest of my parties room. All rooms open onto a large sitting area full of antiques which some may find rather quaint but to me the whole place felt like somewhere that had been closed up for a number of months and opened at short notice on our arrival.|| The staff were next to useless. Mention is made of the great food on offer here- we didnt eat an evening meal but breakfast was apalling, grey fruit juice, stale bread and inedible curiously sweet scrambled eggs. ||There is a guy who hangs around at the hotel, who seems to be friends with the manager but who also seems to be there to tout for buisness. He was rather aggressive in trying to get us to book a tour with him, and then kept changing the price, making it feel like he was trying to rip us off really (I think he thought we must have been loaded if we could afford to stay there). We iniitally agreed to let him arrange a boat trip on our behalf but later cancelled this as we realised this was included as part of another tour we had booked weeks previously. Although we informed the hotel manager about this, we were then visited, in our hotel rooms by the tout late at night to protest about our cancelling, making us feel really uncomfortable. I guess it was easy for him to do that what with him being friends with the manager and the main door of the guest house not locking.||After one night we decided to check out as it was such a waste of money and we felt uncomfortable. The hotel staff (and their friend the tout) were very unhappy about this and tried to make us stay, talking about company protocol etc etc. ||Eventually we left and checked into the Oudom Sambath next door. Less fancy antiques but certainly more secure, cleaner and much better value.||The owners of this hotel really need to take a good look at it and what other hotels in the area offer. $90 a night is prohibitively expensive in this part of the world, and if you want to charge that then you must offer something really exceptional. If I were a member of staff I would be embarrassed to charge people that much and I cannot believe that we are the first party to leave in such a way.||One of the worst places I have ever stayed, a...

There are 3 rooms in this mixture of guesthouse/hotel. I will recommend only one of them (the large one in the back of the building), which has a nice stylish colonial boutique charme and is large and comfy. The others seem to be very small (I did stay at the large one). Decoration, furniture, paintings etc, it all looks like an ancient French Indochina villa, very nice.||||But that is all there is to say in favor of this place.||||Downsides:||- Completely useless staff. Speak hardly any word English (or French) and are absolutely not interested in guests. Point in case: They do not answer the phone (if you call them to ask where the place is anyway), upon arrival you are not greeted they just give you the key and point upstairs no registration whatsoever...), whenever I approqched them I found one of the two girls sleeping and the other playing with their smartphone - both not willing to be interrupted at what they just do.||- LP praises the restaurant, I have no idea why. The breakfast is average at best (and you need to discuss with the staff that, yes, you want breakfast - they will hand you the menu and leave you alone for 20min, unless you insist). In the evening the place is deserted, absolutely nobody there, just the two girls mentioned above (it would be really strange to eat there under these circumstances).||- If you need any kind of travel information and/or booking service, you need to go somewhere else, they cannot do anything at all for you at this place (however all the other guesthouses in town will be more than willing to help you).||- There is a tuktuk driver who claims to be good friends with the owner. The guy frequents the place - downstairs, in front of the building, and also he even walks up to the rooms and will try to sell you his services up there. He is very aggressive and unless you become firm to the point of being unpolite he will not leave you alone.||- Since is is two or three streets away from the busy center of ton, it would potentially be quiet. But there is a small metal workshop next to it, and they work loudly, late (past midnight) and start early (six-ish).||||Note:||- Different from what they claim they do NOT accept any credit card. You will need cash.||- I have read there are rooms with river view. Well, there are not.||||I do recommend to.... go to a...

I can't say the room was spotless because there were lots of marks on the floor and when we walked without shoes (a mistake) our feet were brown!||I can't say the bathroom was perfect because it had the faint smell of sewage when you opened the door and it was a wet room. I can say that we found the immersion switch and had a hot shower in the morning after being kept awake by a dog since around 4am. The shower worked fine but the tap on the basin was dodgy. We kept our fingers crossed that it would not come off in our hands. Strange place, up some steps, but the staff are helpful and the breakfast adequate. There are choices - pancakes and fruit, or eggs or baguette and jam, you have to opt, you don't get a big choice which, considered what they charge for the room here, is scandalous. No fridge, take you own toiletries. They do supply insect spray, toothbrush, comb, cotton buds. Mattress, as usual in Cambodia, was very firm. $8 for a beef bourguignonne and rice seemed a bit steep. And it had to be sent back to be heated up a bit more in...