Ramada by Wyndham Brooks — Hotel in Brooks

My wife, newborn, 7 year old, and I had the pleasure of staying at the Ramada about 3 months ago, and I have to say – it exceeded all of our expectations. From the moment we arrived, the warm and inviting atmosphere made us feel right at home. The staff was incredibly friendly and accommodating, always making sure our needs were met, especially with a little one in tow.

Our room was perfect for our family – spacious, clean, and equipped with everything we needed. The bed was so comfortable, and the thoughtful amenities made our stay even more enjoyable. As parents of a newborn, comfort and convenience were key, and the Ramada delivered on both fronts. The bathroom was well-appointed, and the extra space made it easy for us to care for our baby without feeling cramped.

The on-site restaurant was a huge bonus – delicious meals that we could enjoy without having to leave the hotel. It was so nice to have everything we needed right at our fingertips, and the staff went above and beyond to make sure we were comfortable throughout our meals.

Location-wise, the Ramada was ideal. It was close to everything we needed while still offering a peaceful, relaxing environment for our family. The overall attention to detail really made this stay stand out. From the welcoming touches to the incredible service, we felt truly taken care of.

If you’re looking for a family-friendly, comfortable, and top-notch experience, the Ramada is the place to be. Our stay was absolutely flawless, and we can’t...

Great place.. staff was friendly. And the room was excellent. The pool however had to be closed due to a mishap by a guest....not the hotel's fault. They were fast to act on it.

Breakfast was AMAZING. .Hard boiled eggs, scrambled eggs, sausage one day. Bacon the next.. Some gluten free vegan muffins were an option, fresh fruit, hash browns. Cold cereals, toast bagels. Juices, coffee, tea, waffle bar with added bonus of add ons like ... Whipped cream chocolate chips , fruit, Cinnamon, dried fruit, And a few other options. There were condiments available for your scrambled eggs such as cheese, salsa and a couple other items . There were jams and peanut butter and honey.

We love the respect of the work crew that was staying there. They would take off their muddy shoes at the front entrance and leave them there. Thank you for that guys.

But the room was amazing. It was so spacious. The towels were abundant. We had lots of room.

The only downfall and this had nothing to do with the staff... was how the people would come in in the morning for breakfast, eat and leave their dirty dishes all over the table. This is not a restaurant people clean up after yourselves. Respect the next diner so they do not have to clean your mess ,. Pick up the plate you ate off of, put it on the cart provided . Wipe up your mess . And do not leave your dirty cups in the food serving area..

That...

I have never had someone go above and beyond like Stacey at this Ramada! I was booked in to stay with them this past Monday evening. I ended up on highway 9, just west of Hanna, stranded in a snow storm. I called to let them know and Stacey answered. She wasn't even concerned about the fact I had to cancel my hotel, she was concerned about whether I was okay. She helped me book a hotel at the CanAlta in Hanna, so I had somewhere to stay for the night. She tried to call but their lines were down (power was out), so she booked me in online. She called me back right away to tell me about the situation in Hanna, and reassured me she got me a room for the night. She was looking on the 511 and AMA Road Report sites to try and find out why we were all stopped in this snow storm, and giving me all of the information she could find. I felt like I had a friend watching out for me. I never made it to my hotel in Hanna, because we were stranded on the highway for 10 hours before being put up at a town hall in Delia. Stacey called me the next morning JUST TO SEE IF I WAS OKAY. I was absolutely blown away... that left an unforgettable impression on me. Thank you Stacey! I can't wait to meet you next time I'm in Brooks :) Ramada is very very lucky to have such amazing staff, just...