Canad Inns Destination Centre Club Regent Casino Hotel — Hotel in Winnipeg

Not very comfortable ..Renovation People were very loud and noisy laughing etc..We checked in on Thursday April 25th On Friday April 26th and Saturday April 27th on Room 312 Invoice #393068 we had severe toilet overflow and on Friday April 26th the front desk clerk sent one of the desk clerk to bring us a plunger which he did and we were able to unplug the toilet after 4 tries And on Saturday April 27th 2019 about 1 am ish we called the front desk clerk if we can get the plunger he said he would ask the night maintenance person on duty to bring us one The maintenance person came up the room 312 to inform us that he couldn't find one but this is when I informed him we had the same issues the night before and he said if he couldn't find the plunger it would not be dealt with till the next morning when the maintenance department is in I asked him So where would I go to the bathroom now and he said that he couldn't do much about the situation But he did finally found one plunger and I asked him if he could leave us the plunger he said he couldn't but I said what if this problem occurs again and he said he couldn't do much about till next day when maintenance staff are in So I said there's only One Plunger in this whole Casino Hotel he said that's all he could find So after him leaving with the One Plunger the toilet overflowed again so I went 3 times to use the Main Hotel washroom downstairs in my pajamas until I begged the front desk if he could please allow us to use the plunger I didn't want to continue to use the main lobby bathroom in my Pajamas so the Night Front Desk Clerk said he would inform the night maintenance person to bring the plunger back up and he did bring it up and left it with us I finally was able to unplug toilet at 3:30 am ishThis was very very tiring (Especially with a Left Shoulder Fracture)and the worst experience I've had a Hotel So I informed the front desk clerk when we checked out on Sunday April 28th 2019 ecplained to her of Our Two Night Worst Experience and have never been treated with no regard and she said she didn't have the authorization to Credit our two (2)nights stayShe gave me Melisa/Manager Business Card I text her but with...

Canad Inns Destination Centre Club Regent Casino Hotel 1415 Regent Ave W, Winnipeg, MB R2C 3B2

Overall Rating: 7/10

Length of stay: 1 Night

Features: 1 King Bed Clean bed, and sheets. Refrigerater/Microwave/Coffee machine. Desk with multiple lights. TV 50" with decent local cable(tons of sports channels) Side chair with light. Fold out sofa bed. Large display alarm clock.

Room was a bit dated. It was surface clean, and the carpets have seen better days for sure. The bed was very slabish, if you feel pain when you sleep, this is not the bed for you.

Outlets/USB-Very limited outlets. 1 duplex on each side of bed, 1/2 of duplex on desk, and 1 duplex across the room near the chair.

Working AC with a fan that does not turn off  randomly throughout the night and allows the room to go down to 66°.

Bathroom-Very small tub/shower setup. (I'm 5'9" and a bigger guy), and this was a horrible experience. I was touching either the sides of the shower curtain at all times.  Water pressure was decent, and it did at least drain quickly, so you're not standing in your dirty water. However, the sink drained extremely slow. Clean shower, towels, and rags. truterra products-soap, shampoo  conditioner, and body lotion

Pool and Hottub-Unknown

Fitness Room-Unknown

Laundry Services-Unknown

Free continental breakfast: No, however, there is a buffet available at the restaurant in the lobby. During the week, they have a 4.99 classic or pancake breakfast with a purchase of a drink. On the picture, it appears to be 2-3 pancakes and 2 sausage or 2 eggs, breakfast potato's, and bacon. I'm not sure about the weekend buffet price.

Overall hotel: The hotel was okay for our stay. Based on other reviews, i thought this hotel was going to be much nicer. The hotel was quiet overall, clean, with nice staff. The casino is open from 10am-3am. There is a Garbonzos that has pizza and other chicken wings, meatballs, etc. Also, a McDonald's in the casino as well. It is very nice that this was a...

Will not stay at this hotel again unless absolutely necessary for 3 major reasons. I booked a room for 4 nights, 4 weeks in advance. On the phone, I reserved a queen room for $175 a night, ($180 something after taxes, I confirmed with who I booked with). Day of check in, I was told that the room I had booked was only available for that night and I’d have to move the next night to a different room. Absolutely not. I booked a room for 4 nights well in advance. Told them I wasn’t moving and asked what else can they do for me. They said they could upgrade me to a king suite for an extra $100 on the total amount, but I wouldn’t have to move. So I took that offer. When I was given the grand total, I was floored! $1388.76!!! I asked why it was so much and their excuse was that I was being charged different rates for all 4 nights with $219 being the lowest and $299 being the highest. I wanted to argue it but the front desk lady barely spoke English and I was already tired. Just cut my losses and stayed. Still have the receipt as proof though.

During the 5 day stay, my husband had the do not disturb sign on our door as we don’t require much and our room wasn’t lacking anything. Didn’t stop housekeeping from entering while he was sleeping and while we were gone out anyways. 👎🏽

I accidentally forgot my YETI water bottle and my phone charger in the room when we left. I know, that was my fault but I called back as soon as I remembered! I live 4 hours away and was halfway home. We stopped and searched our entire truck before calling, I did not walk out of that hotel with my $45 tumbler. And what do you know, nothing was found by housekeeping 🙄 even though I know for a fact that I left both of those items in the hotel room. Like, I already paid almost $1400 for the room and they still robbed me of my...