Holiday Inn Express Guilin City Center — Hotel in Guilin

We stayed for two nights from October 28 to 29 before heading to Yangshuo for another two nights. Originally, we had booked a different hotel for a three-night stay upon our return from Yangshuo. However, after our memorable experience during our first two nights in Guilin and the outstanding service we received, we decided to cancel our initial booking and rebook the Holiday Inn for an additional three nights. We have no regrets at all!.Location: The location of the hotel is unbeatable, situated right at the tip of Zhengyang Pedestrian Street. We were surrounded by a fantastic array of shops, including food options, souvenirs, clothing stores, and even a McDonald's. Everything we needed was within walking distance, including popular tourist attractions. While most shops close around 11:30 PM, we found the noise levels at night to be minimal and manageable.Breakfast Spread: The breakfast offered a delightful surprise with their mifen, a local rice noodle dish that my parents enjoyed every day of our stay. The other breakfast options were standard but satisfactory, leaving us with no complaints.Cleanliness: As expected from a Holiday Inn, the cleanliness was top-notch. The bathrooms were spotless, with no signs of mold or issues in the shower.Service: The service was exceptional. Miranda truly stood out, making our stay memorable with her outstanding customer service. Our positive experience began even before our arrival in China when we contacted the hotel to arrange an airport transfer. Miranda's ability to communicate in basic English was a tremendous help, given our limited Mandarin skills. The rest of the staff were equally impressive, and the daily cleaning ladies were friendly and accommodating.Overall, our stay was fantastic, and I highly recommend this hotel for its prime location, cleanliness, and...

Location: The location of the hotel is unbeatable, situated right at the tip of Zhengyang Pedestrian Street. We were surrounded by a fantastic array of shops, including food options, souvenirs, clothing stores, and even a McDonald's. Everything we needed was within walking distance, including popular tourist attractions. While most shops close around 11:30 PM, we found the noise levels at night to be minimal and manageable.Breakfast Spread: The breakfast offered a delightful surprise with their mifen, a local rice noodle dish that my parents enjoyed every day of our stay. The other breakfast options were standard but satisfactory, leaving us with no complaints.Cleanliness: As expected from a Holiday Inn, the cleanliness was top-notch. The bathrooms were spotless, with no signs of mold or issues in the shower.Service: The service was exceptional. Miranda truly stood out, making our stay memorable with her outstanding customer service. Our positive experience began even before our arrival in China when we contacted the hotel to arrange an airport transfer. Miranda's ability to communicate in basic English was a tremendous help, given our limited Mandarin skills. The rest of the staff were equally impressive, and the daily cleaning ladies were friendly and accommodating.Overall, our stay was fantastic, and I highly recommend this hotel for its prime location, cleanliness, and...

We chose this place for its location. It’s the best in downtown Guilin. Walking distance to the elephant stone, parks and peaks, the sun and moon tower, shops, entertainment, food, and the nightlife. Staff are very friendly. They use their translator to connect with you, this may delay your communication; just be patient. Downstairs is a travel agency where you can book trips last minute for a better rate than going through other websites, in advance. Again, be patient as your communication will be with translation apps. Full breakfast. Issues using WiFi and had to call front desk for help (all by using translation app, lol); they really tried to help but the language barrier prevented from being successful. Best if you have Google.Fi, so far it’s been working 99% of times during our trip.

I give them 3 stars because the rooms are not very tidy. They are presentable, but carpet is stained— no odors. Also, walls between rooms have no sound insulation. We could hear kids running and screaming down hallways early in the morning and late in the evening, and wall telephone ringing in room next door.

If I could give a suggestion, stay here. But do make sure to ask for a room away from the kids. The staff are very kind and the location is perfect if you’re looking to get...