Cordis Shanghai Hongqiao — Hotel in Shanghai

I must say that my overall experience staying at Cordis Shanghai Hongqiao was truly wonderful. The hotel room was modern, comfortable, and thoughtfully designed. The buffet breakfast was also a highlight, with an excellent variety of high-quality options that catered well to both oriental and western tastes.

Although the concierge staff sometimes came across as a little loud, which may be perceived by some guests as less courteous, this was more than balanced by the exceptional service we received elsewhere. In particular, the manager Abby, along with Chloe and Amy from the Lobby Lounge, really stood out. Their professionalism, genuine warmth, and friendly manner made our very first visit to Shanghai and China feel especially welcoming and memorable.

The location of the hotel is another strong advantage. It is within easy walking distance of the National Exhibition and Convention Centre (NECC) and Hongqiao Railway Station. From there, Metro Line 10 provides convenient connections to many of Shanghai’s well-known attractions, while Line 2 links directly to Pudong International Airport. The surrounding area also offers plenty of shopping and dining choices, adding to the convenience.

Overall, I would wholeheartedly recommend Cordis Shanghai Hongqiao to anyone visiting Shanghai. It offers excellent service, comfort, and convenience, and I would gladly return on a...

I am writing to express my deepest gratitude for the outstanding service and care we received during our recent stay at Cordis, Shanghai from April 17 to April 19. Although we encountered some challenges during our trip, your exceptional team—especially the remarkable young lady whom I believe to be a senior supervisor or manager—immediately sprang into action, resolving our concerns swiftly and effortlessly within hours. Thanks to your professionalism and dedication, our journey was beautifully saved, allowing us to fully enjoy our stay.Beyond your impeccable service, everything about our experience was truly delightful. The room was in excellent condition, offering both comfort and elegance, while the coffee was a wonderful touch of indulgence. What truly took our breath away was the spectacular sunrise view from both the living room and bedroom—an unforgettable sight that made our mornings feel magical.Your unwavering commitment to excellence has left a lasting impression on us, and without a doubt, we will be returning to Cordis on our future visits to Shanghai. As a delightful personal touch, my daughter absolutely adores the fluffy Cody Red Panda—her new cherished bedtime companion.Thank you once again for making our stay not only seamless but...

This was our fifth time staying at the Cordis Hotel Shanghai Hongqiao, and we were extremely pleased again by the outstanding service and incredibly helpful staff!||A special shout-out to Karen and Kris at the front desk – they were exceptionally friendly and accommodating, making sure that all our requests were handled with care and efficiency. Their warm hospitality made us felt right at home!||Also, a BIG thank you to Harris, the breakfast chef. My mom is a vegetarian, and he went above and beyond ensure that she had options to eat every morning. His attention to detail and kindness truly stood out.||The location is a big plus as it’s right next to the Hongqiao Train station and airport with plenty of shopping and restaurants within walking distance.||The location is another big plus – the hotel is conveniently situated near Hongqiao train station and airport, with plenty of shops and restaurants within walking distance. |The rooms are comfortable with a big bathtub and separate shower. The beds are comfortable. |I definitely will come back to Cordis the next time I...