长城大酒店 — Hotel in Shenzhen

During my recent stay at the Great Wall Hotel in Shenzhen, I found my experience to be quite satisfying overall. The check-in process was notably quick and efficient, allowing me to settle into my room without any delays. The hotel maintains very high cleanliness standards; both the rooms and corridors were impeccably clean and well-maintained.The location of the hotel is perfect, making it convenient for both business and leisure travelers. It’s situated in a prime area with easy access to local attractions, dining, and transportation.However, I did encounter an issue that was somewhat frustrating. The hotel requires a deposit of 200¥ for one night, which is quite unusual for hotels of this stature. Furthermore, there is a significant lack of clarity regarding the return of this deposit. When asked, the staff could not provide a definitive timeline, mentioning it could take anywhere from 2 to 4 weeks. This uncertainty can be quite troublesome for guests who need the funds promptly after their stay.Despite this inconvenience, the overall experience at the Great Wall Hotel was positive. I would recommend it for the comfort and convenience it offers, but potential guests should be aware of the...

I stayed here for over one week. The service and attitude of staff is above my satisfaction. The front desk manager Aaron, provided me with help always when I needed and spoke good english. The morning breakfast was good, I always would get some porridge, and also have the cook fry me a couple eggs. Restaurant staff was there always to refill my coffee or juice glass really felt like first class service all around. The hotel is in an older area of Shenzhen, but perfect location. Restaraunts, and shopping all within walking distance. I didnt have a chance to try the restaurant in the hotel, but I know the place smelled great. Rooms are recently renovated, I have the Business Hotel room, it was perfect, they have an all in one LCD/Computer Screen, keyboard mouse all provided, perfect for a business traveler. Doorman and concierge so helpful, assisted me in sending some package in Mainland China by China Post. Aaron the Front Desk Manager, his front desk staff, and hotel all around really made me feel so welcomed and its the only place I will stay...

Had an extended stay at this hotel due to medical issue, the hotel nestle in an older residential neighbourhood in SZ so the surrounding is not the best but still convenient as it close to the subway station-200 M away with line 3 and 9 , you can pretty well go anywhere from here, To airport 3/4 hour ride cost $8 which is cheap compares to taxi cost about $150. The room and common area is older and still functioning 3-4 star only. If you want a convenient decent priced hotel in central Luowu area then this could be your choice. The only complaint is that occupants are smoking everywhere, inside the room, no matter it is supposed to be No smoking hotel. Customers are ignoring the rules even after confronted by staff. Bad bad habit without...