SHEN ZHEN LOFT YOUTH HOSTEL — Hotel in Shenzhen

Just stayed here over the last weekend. I stayed in a 3-room female dorm. Overall, the room was clean and the staff were very friendly and helpful. Room is air-conditioned, there's also a window but no fan.||||There are lockers downstairs at the lobby which are within sight of the front desk (need to pay a 20yuan deposit and some other cheap fee). You get the key from the front desk for the lockers downstairs. There is also a locker outside the room itself, but you'll need your own lock for this. Each floor has one bathroom and one toilet (separated). Although the toilet is clean, and there's ample toilet paper, there isn't hand soap so oh well, bring your own. ||||Laundry is a little expensive, at 12 yuan per load (and they wash it for you, you just hand the laundry over to them at the front counter). You can dry it (30 yuan) or hang it outside yourself but when I was there it rained almost every 3 days haha.||||The factor that made me give it 5 stars was the common area, where you can sit until whatever ungodly hour you want for work and is well-ventilated and open. No complaints about the wifi. There are a couple of common areas, but the cafe and the common area just behind the cafe are both open to the garden and the alfresco area. There are plenty of electrical points to plug your stuff in. The cafe is pretty nice too.||||There is a supermarket just across the road from the hostel, where you can also find an array of restaurants (such as this one Buddhist vegetarian restaurant). There's a halal la mian place somewhere around, and there is a bunch of really nice cafes and an art gallery (the OCT- LOFT area) behind the hostel. The nearest metro stop is Qiao Cheng Dong (侨城东, line 1) which is a ten-minute walk or so from the hostel.||||Overall would stay here again if I came back...

An abysmal customer service experience on the second day of my visit marred my stay at YHA LOFT Youth Hostel in Shenzhen OCT LOFT. Unfortunately, based on my encounter with the staff, I cannot recommend this hostel to fellow travelers, especially foreigners.||||On the second day of my stay, my girlfriend had already registered with the hostel, but we faced unnecessary complications. The staff threatened to call the police, despite her registration being in order. This incident left us feeling unwelcome and uneasy.||||To address the issue, I attempted to communicate with the staff and explain the situation, but they were dismissive and refused to listen to my concerns. In an attempt to document the interaction, I began recording the conversation, but they suddenly claimed not to understand English.||||Frustrated by their uncooperative attitude, I had to escalate the matter to the booking company to secure a refund for the third night, which the hostel had unexpectedly canceled. It was disheartening to realize that such a situation would likely not have occurred for a local Chinese guest.||||As a foreigner, I felt disregarded and discriminated against, with fair customer service seemingly reserved only for Chinese guests. This treatment left a sour taste in my mouth, and I strongly advise other travelers to steer clear of this establishment.||||In conclusion, YHA LOFT Youth Hostel in Shenzhen OCT LOFT failed to provide satisfactory customer service, and their lack of responsiveness and discriminatory treatment towards foreign guests left me deeply disappointed. I hope this review serves as a cautionary tale for others seeking a comfortable and welcoming place to stay...

SHEN ZHEN LOFT YOUTH HOSTEL. The art of traveling somewhere is finding a good place to stay at an affordable price. That's why on my trip to Shen Zhen I stayed at this Loft Shen Zhen Youth Hostel. Although this is a hostel with a low price, the quality and comfort provided are adequate for all guests staying both short and long term. It's not easy to make a reservation at a place like this because there is a lot of demand and you have to make a reservation 2 or 3 months in advance. The main key to staying in this place is if you don't take a private room but a dorm, everything should be based on sharing everything with other strangers. such as bathrooms, dining rooms, public areas, and also mutual respect.

In my experience staying in this place, the place is comfortable and cool with surrounding surrounded by a green garden, clean, and easy access to the main road and several tourist centers can be reached on foot. If you want to go further then you can take a taxi or look for the nearest bus stop.

Pictures from Hosteling...