It's not my first time to stay in this hotel, usually, I will be there once 2 to 4 weeks. However, during my last stay on 19th to 21st April, I found that the TV in the room has been changed. Even we cannot use it properly and in fact, there is really problem on the Internet of that TV Modem, it makes the TV becomes unstable especially somebody passing in front of it and the signal is interrupted. Please kindly check the problem and solve it. By the way, remote is another problem, it's better to give instruction to the guest that we should press TV button instead of ON/Off button if we want to turn on the TV. I think even the aged cannot use it properly after changed and in fact, they haven't enjoyed the TV at all for...
Read moreI recently stayed at Holiday Inn Express Zhuhai Gongbei and had a fantastic experience. The hotel's location is ideal, offering easy access to local attractions and transportation. The rooms, though not very large, were spotless, modern, and equipped with everything needed for a comfortable stay. The bed was particularly comfortable, ensuring a good night's sleep. The staff were exceptionally friendly and efficient, always ready to assist with a smile. The complimentary breakfast had a good variety of tasty options, catering to different preferences. Overall, Holiday Inn Express Zhuhai Gongbei provided excellent value for money, and I highly recommend it for both business and...
Read moreIn general, I am very satisfied with the staying in this hotel, comfy room, great location and great facilities. However, after checkout, I found out that my 5 nights staying was documented as 2 nights, points are also missing. I called the hotel a week ago and she admitted that due to system upgrade some nights of my staying were missing and she will fix it. Since then I didn’t hear anything and nothing changes. That gives me very bad impression on IHG group’s consumer care. Actually, with this 5 nights, I should have already been upgraded to platinum elite member, but now the status...
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