I arrived in Zhuhai via High Speed train from Guangzhou South. It took me about 1/2 hour to get here because there are so many blockades near the train station and I wasn't sure where I was going. Now I know and the walk is about 10 minutes. A manager was called to help at my check-in, maybe because the clerk hadn't done a foreigner before, but than and throughout the trip, staff were professional, helpful and friendly. The swim pool and laundry are on the 5th floor, so on my last day, I put clothes in the wash machine and the clerk came and showed me how and where to pour soap and softener, then recommended the 15 minute cycle. After my swim, clothes were washed but all 3 dryers were busy. The clerk came and offered to do the transfer, drying, folding and bring them to my room. That she did. I was on the 16th floor with a nice view of Macau and the the bay with the new roadway to Hong Kong. One small negative: as I like flexibility in my dining, I didn't include and=y meals in my reservation. When I decided to try the Thai restaurant, she checked my room key and got flustered that I hadn't pre-paid. She seemed to not know what to do, so I went to my favorite hotel eatery, the Capri Pizzeria and bar. The place is gourmet dining with a great choice of dishes, including pizzas, and drinks. I had a Guiness Stout with every meal. It was so good, I even...
Read moreFirst of all - the hotel, yes, you feel like you just walked into the Wynn Macau ! (Uncanny). So, it’s a nice hotel, very nice, trying so hard to be top of their game - but let down by a few things.||The room - beautiful, big, clean, spacious, comfortable bed. Standard toiletries and bottled water.||WiFi - I found it extremely unreliable.|Check In - there was a Russian lady with a foul face, I found this quite disturbing as I felt guilty for no reason, no the kind of reception I expected upon visiting an “alleged” 5 star hotel. Ok so the local staff may not have fabulous English, so what? I expected that, and I don’t mind. (The Russian lady eventually apologised for her look later).||I took a coffee, latte, on the second floor - this was the single worst coffee I possibly tasted ever, anywhere. It was horrid. I complained (thankfully not expected to pay for it). They offered to change it, but my point is - why deliver such an abysmal one to begin with? ||Don’t let my two little points put you off - the hotel location is perfect, close to everything, the hotel is clean, spacious and very well appointed. If not for the 2 problems I’d be happy to give it 5 stars.||Would I stay again ? Yes,...
Read moreFirst of all - the hotel, yes, you feel like you just walked into the Wynn Macau ! (Uncanny). So, it’s a nice hotel, very nice, trying so hard to be top of their game - but let down by a few things.||The room - beautiful, big, clean, spacious, comfortable bed. Standard toiletries and bottled water.||WiFi - I found it extremely unreliable.|Check In - there was a Russian lady with a foul face, I found this quite disturbing as I felt guilty for no reason, no the kind of reception I expected upon visiting an “alleged” 5 star hotel. Ok so the local staff may not have fabulous English, so what? I expected that, and I don’t mind. (The Russian lady eventually apologised for her look later).||I took a coffee, latte, on the second floor - this was the single worst coffee I possibly tasted ever, anywhere. It was horrid. I complained (thankfully not expected to pay for it). They offered to change it, but my point is - why deliver such an abysmal one to begin with? ||Don’t let my two little points put you off - the hotel location is perfect, close to everything, the hotel is clean, spacious and very well appointed. If not for the 2 problems I’d be happy to give it 5 stars.||Would I stay again ? Yes,...
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