Hotel Windsor Barranquilla — Hotel in Barranquilla

Upon arriving there was a family checking out, I waited to check-in. The woman spoke to me in Spanish, I replied in English as my Spanish is not up to par. She said to wait, I waited. Another family came in, stood behind me. As she finished checking out the first family, she ignored me, and checked in the family that came after me. I waited again, once she finished, I asked why she ignored me. She called over a very nice young man, and he said she said they were waiting before me, I'm not blind or stupid, I know I was there first because there was no family in the lobby or surrounding area. He took over, apologized for her rudeness. He said he was new, but he was way better than her. I asked for a room on a higher floor, but that didn't happen. The room, some things are old, some are new. They have the electronic key, but where the old key used to be the cover is missing. On the door, the latch to secure the door from the inside is broken off. The shower only had lukewarm water, and tub was clogged. Bed is super comfy, and balcony is cute. There is no directory about the hotel, restaurants or when breakfast is served. Gives a menu for room service only. I come to Barranquilla monthly for last 18 months, I won't be staying here again. GHL and NH Royal Smart Suites are a lot better. Only stayed here because I liked the old medieval theme, but...

Hotel Windsor is a lovely hotel. When you arrive it feels very majestic and the service you receive is great. When you are taken to your room you can't help but feel a little under whelmed. The room is an ok size. They are all fully air conditioned which is a must in this hot city. They have a lovely area with a pool you can get access to and even a gym in case you want to get in a quick work out.||||The location is very well placed. You are close to bars and restaurants in a safe location of the city. You can get a cab to almost all shopping centers, and restaurants you may want to visit for no more than 8,000 COP. ||||The service in the hotel is great and it very well priced too. I would highly recommend you try the food that they provide. ||||It is a safe bet to stay whether it is for business, family...

Friendly service and a nice looking hotel, but it is not well ventilated nor air conditioned in the common areas. Check in was easy but uncomfortably hot. The air conditioner in the room was also not powerful enough. After 4 hours I had to leave, as the room was still unbearably hot for me, even after 4 hours of a/c. Staff is friendly but didn't care about my experience when I explained why I was leaving so early. It might be fine for Colombians that are accustomed to the heat, but definitely not for tourists. My girlfriend is Colombian and even she thought it was hot in the hotel and the room. The room was nice enough for the price, but if it is uncomfortable does that really matter? The location is good. I'd recommend an airbnb...