Hotel Bajkal — Hotel in Cheb District

Amazing hotel, helpful staff, great indoor pool, delicious breakfast.

The owner of this hotel, welcomed us at the front desk (he speaks Czech, German and English) and throughout the stay, he kept making sure we're having a great time. We were traveling with an infant, and the staff went out of their way to make our stay more comfortable.

Location: Hotel is right at Americká street, everything is within walking distance (Františkovy lázně is a small town). Park is 2 minutes away, the main "promenade" is 5 minutes away, supermarket (Lidl) 8 minutes away on foot.

Room: The hotel was redesigned in 2005. It features modern rooms (good standard, I'd say) with nice bathrooms, comfortable beds and all the things you'd expect from a four star hotel: TV, safe, mini fridge.

Indoor Pool - can't say enough positive things about the indoor pool. Clean, large, with jacuzzi and fun streams that you can switch on/off. There's also a sauna which I didn't try. At one point, we had to leave the pool because there was a 30 min scheduled lesson of pool exercises. No big deal. We were in the pool a lot and really enjoyed it.

Gym: Large room with a table tennis table (bats and balls included), few exercising machines (elliptical, treadmill, rowing machine, multi-purpose lifting). The gym is basically deserted most of the time. Hotel mostly caters to German spa tourists, who are more interested in the procedures the hotel offers (massages, treatments etc.) which we didn't try.

Restaurant: Good "German" breakfast buffet, with eggs, sausages, vegetables, muesli, coffee, cheeses, hams etc. Nothing was missing. Restaurant is very busy during the breakfast time. We also tried their evening menu and the food was delicious. Nothing too fancy, choice from few items, mostly traditional Czech dishes, was...

Wir haben zu zweit eine einwöchige Kur gebucht und waren so enttäuscht, daß wir nach der 1. Nach abgereist sind. Die Beschreibung der Hotelausstattung, der Leistungen und des Speisenangebots sind irreführend und entsprechend nicht deutschem Standard. Das Hotel liegt an einer Hauptverkehrsstraße. Daher unbedingt auf ein Zimmer zum Innenhof bestehen, wenn man etwas Ruhe haben möchte. Die Klimaanlage im Zimmer funktionierte nicht, als wir da waren. Die Toilette ist ungewöhnlich tief angebracht. Der Boden der Dusche sehr rutschig. Also Badeschuhe mitnehmen. Das Bett war so hart, daß wir nicht schlafen konnten vor Schmerzen. Wer so harte Betten nicht verträgt, sollte sich eine Auflage/Topper selbst mitbringen, denn das Hotel bietet soetwas nicht an. Minibar ist vorhanden, aber komplett leer. Die Auswahl des Speisenangebots ist eingeschränkt und keine frische, ausgewogene Ernährung wie man es aus Deutschland kennt und unter modernster medizinischer Betreuung und Ausstattung des Kurbereichs hatten wir uns auch nicht das vorgestellt, was uns erwartete. Kurzum: Der günstige Preis hat seinen Grund. Wer das weiß und bereit ist diese Abstriche in Kauf zu nehmen, der ist dort...

I want to recommend the Bajkal Hotel, which is located in a beautiful place! The room is very clean, cozy and comfortable! The staff is friendly and sociable! Very tasty food in the restaurant, tastier than at home! There is a lot of greenery on the territory, very clean and tastefully done! The pool is absolutely amazing! Will definitely return to this place! Many thanks for the...