HOTEL MARACAS PUNTA CANA — Hotel in Higüey

First of all I want to say that this hotel is located at a completely different address! The location is not near the beach, but near the clubs, which is 2 km away from what is indicated on the booking site! Taxi driver spent a lot of time to find it and it was creepy at night. You can only get to the beach by cab. Because it takes half an hour to walk. Moreover, the road through the territory of the hotel with a closed area and have to bypass. Breakfast is given on coupons - one person - one egg. Girls who cook, extremely unfriendly, you can see that it is a burden for them to receive guests. All staff- zero English. Water is only cold and very weak pressure. You can bruise your butt on the mattress, and the pillow feels like a sack of potatoes. From 10pm until 3am you can't sleep because you will have to enjoy loud music from several nightclubs at the same time. The room is full of ants, and when it rains (which is every day), water flows not from the window, but directly from the wall all over the floor. Terrible walls, mold on the ceiling and everything is very dilapidated, like from the 1960s. The TV shows one channel in Spanish. The door opens with a regular key, looks very flimsy, no bolt to lock from the inside. At night we propped it up with a nightstand because it didn't feel safe. But there is a pool and the room is cheaper than all other hotels. But it's definitely...

Would be 5 stars but there are some issues here that should be easily fixed. First off, this is obviously a budget hotel. I'm not expecting anything luxurious. However, the 1st issue is with the arrangement and connectivity of the WiFi. They have the network split into 3 AP''s (all 3 w same pw) when it ought to be meshed. That way your device switches to the right one automatically. That being said, not one of those networks is strong enough to keep a consistent connection for basic web browsing. The gazebo area is high speed while the hotel rms are abominably slow. They close the gazebo at 8pm. People actually need to get work done. It wasn't like we were trying to watch video online. We couldn't even check email in a web browser. One room we were assigned (stayed in 3 diff ones) had no connection at all. Also the TVs all connect to the WiFi which decreases the bandwidth every time someone watches a silly show. The 2nd issue is w the AC. One room has a very weak unit. All rooms had holes in the walls or cracks in doors / windows making the cooling less efficient. Lastly, as others have said the sound from the neighboring clubs in those front rooms is brutal. It is louder in the room than on the street. Staff was very nice. Free...

Been here like 2 weeks ago for 3 nights. First I must say that the room was quiet clean and the beds were comfy. Than secondly they provided a free shuttle to their beach restaurant and the meals in the beach restaurant were both tasty and not that expensive!

But that's it!

All other was garbage. The staff behaviour, breakfast serving, quantity, taste and type were just horrific! Wifi was working but was really slow.

We booked this hotel only to stay for few nights just to make some trips and use it only to sleep. We booked it 6 months in advance and when we came in the evening they said they are full! We were 6 adults and 3 children. Told us we can go other hotel, but that one was like 10km from the beach and more expensive. It was horrific. What´s more they stated in their communication that they understand English :-) LOL They know to say Hello and Good bye. That is it! Nothing more. Without Spanish or offline translator, you are lost here!

Never ever book this hotel unless your willing to argue a lot at the arrival and unless you only need few nights just to get to other...