Residencial Hispaniola — Hotel in La Hispaniola

Do yourself a favor and stay here. There was a issue with VRBO and the place I reserved was not available. The office was closed and me and my friend are like, what now. First time in the DR and its 9 at night. Then out of nowhere a lady appears out of nowhere and asks me to see my reservation on the phone. Sarah, ended up being one of the managers of Hispaniola, and she just happened to come back because she forgot her glasses. 🙏. She opened the office found an open unit that was beautiful, took our info, took us to the unit and told us to come to the office tomorrow to settle up. Really? There are very few people in the world like this, and it wasn't unnoticed. Sarah, gave us her number and any issue or concerns we had were texted to her and taken care of within the hour. The place itself is your own private oasis, gated/guarded community with daily housekeeping, ground keeping, pool cleaning, access to the Hispaniola Diners club which has some really good food and cocktails. The professionalism, kindness and the attention to details was beyond anything I have experienced before. From daily check ins with Sarah making sure everything was OK and if we needed anything, to the sheer beauty of the facility will make this the only place I would ever consider staying in Sosua. It's also walking distance to everything you will need...

Used to be a great place to stay with better, more accommodative management. Some of the villas are barely serviced. I've stayed in many villas before and Villa 51 was the worst. The beds are hard as a rock, same as sleeping on the floor. Electricity went out on and off, affecting water supply and AC. The shower had no water pressure and the drain was 85% clogged. Not to mention that we got charged double for the night of Superbowl....

My first time, in 2013, is the same as last time: wifi and cable went out. Same villa owner, different villa. What are the odds. About the place as a whole: they need address signs up along the roads and more, many more, street lamps. The management staff, as in the reception area people, are more stoic than engaging/friendly. And they, too, have no wifi in there. Without WhatsApp and wifi, you're in for...