Questionable. I have mixed emotions. While the hotel appears very modern (especially for Manta), the staff is so uniformly not trained from one to the other that it is a hit or miss on whether you are getting good service or bad. While modern, not enough outlets, lighting in the bathroom, etc., make this a real case of "judge the book by its cover". It is close to the port, easily accessible, etc. Yet, I can't get over the "telling you one thing, but it never happens" or "being told different stories by different staff members". Certainly not worth the price paid. So, I guess it is sort of like driving a car that looks like a "luxury" vehicle, but in reality a 4 cyl engine with a nice paint job. ||||As for specifics, well here goes. The breakfast is great. Good dining room. Room is zero on outlets, no lighting above the bathroom sink, no place to put anything in the bathroom. Don't know about room cleaning: they never showed up, although I did find remnants of the last guest in the bathroom when I checked in. Forget laundry service - - i was told multiple different stories by multiple employees - - none of which worked out. Restaurant food is good, but expensive. Restaurant staff very friendly, well trained and helpful. Price is too high for the quality of the stay. Price is fair for the quality of the facility. Wifi is good. TV went out...
Read moreOK, I was recuperating from a nasty case of the flu, feeling very weak and checked in very late by the security guard. Got a welcome call in the morning in Spanish whereupon she transferred me to the English speaking Hospitality Manager, Maria.||After speaking to her over the phone, she personally came up to my room and gave me a welcome letter describing amenities available, map of the area with locations marked for me that I had inquired about and also sites of interest, the restaurant menu plus a menu from an American style restaurant that delivers lunch. Since it was too late for breakfast, she ordered complimentary coffee and toast to tide me over. She also arranged a taxi trip down the coast at a reasonable price to my home in Ayangue. She also ordered breakfast in room for the next 2 mornings.||The free breakfasts are full, hearty breakfasts. The restaurant serves excellent dinners. I recommend their filet mignon which i found to be excellent in taste and presentation.||The hotel itself is very attractive and my room nicely decorated and furnished with free wifi in room with a nice chair and desk complete with an led lamp.||All of the staff was polite and helpful, esp. the waiter who was quite friendly.||All in all, you would be hard pressed to find an equal hotel for the...
Read moreI arrived in Manta via bus arriving at the terminal in the afternoon. I took a taxi ($1.50)to the hotel which only is only 5 minutes by car from the terminal. I was very impressed with the service level and comfort of this hotel starting with them offering complementary coffee in their ground floor lobby. I received everything as listed in my booking reservation(including my discount). The shower had great water pressure and the bed was very comfortable. Breakfast was served every morning with fresh breads, juices and fruits. This hotel is located steps from the Manta Malecon (waterfront), where the marina and "MANTA" sign are located and the main street where the Naval Base and Main Port are located. You can easily catch a taxi ($1.50) or bus($.50) to the city beach El Murcielago or you could walk 15 minutes. There are a few dining options nearby ( my favorite is El Navegante). However, the hotel also has a restaurant that serves pretty good food with excellent service. I loved my sea-view of the marina and would get up in the morning to watch the fisherman activity. I would definitely recommend this as a business hotel also because it has a great internet signal. I hope you have a positive experience also....
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