I recently had the pleasure of staying at this hotel and wanted to share my experience. Overall, I found the hotel to be a great choice, thanks to its amazing location, helpful staff, and satisfactory services.
First and foremost, the location of the hotel is truly outstanding. Situated in a prime area, it provides easy access to popular attractions, dining options, and transportation hubs. This convenient positioning made it effortless for me to explore and make the most of my time in the city.
The hotel staff, without a doubt, contributed greatly to my positive experience. They were incredibly helpful, offering valuable tips and recommendations on nearby attractions, without hesitation. Their local knowledge and willingness to assist added an extra layer of enjoyment to my stay. Whether it was suggesting the best local restaurants or providing guidance on public transportation, their support was invaluable.
Regarding the services provided by the hotel, I found them to be of good quality. While the rooms were basic, they were clean, comfortable, and fulfilled all my needs. The functionality of the amenities was satisfactory, and I appreciated that everything worked as expected. The cleanliness of the rooms also played a significant role in providing a pleasant and hygienic stay.
Although the hotel might not offer luxurious or extravagant accommodation, it excels in delivering a solid experience that caters to the essentials. As a traveler, this was more than sufficient for me, as I spent most of my time exploring the city and only needed a comfortable place to rest.
In conclusion, I highly recommend this hotel, primarily due to its excellent location and the exceptional services provided by the staff. The helpfulness of the staff, combined with their valuable recommendations and tips, contributed significantly to my positive experience. While the rooms may be basic, they are clean and fully functional, ensuring a comfortable and hassle-free stay. If you are looking for a hotel with a great location, helpful staff, and decent services, then this is the perfect...
Read moreWonderful place! My family and I stayed at Casa de Piedra for a couple of nights while visiting Mindo. We stopped by without reservations and were greeted warmly, and given a tour of the place. They were able and wiling to accommodate the 7 of us. We were treated to fresh juice out on the patio upon arrival. The staff were wonderful. They made an effort to communicate with my English-speaking family, and make everyone feel welcome and cared for. They helped us to organize our trip by lining up tickets for us to see different things in Mindo (I would recommend the night walk through the Cloud Forest). My grandmother and mother loved the hot chocolate that Mariela made from scratch. Mariela also personally took us to a tour of Yumbos, where we learned about the process of making artesanal chocolate. Casa de Piedra absolutely surpassed our expectations, and I would gladly stay there again should I find...
Read morePay attention to the negative reviews. Management of this facility is extremely rude. The service at this place is appalling. We booked thorugh the hotel's website. When we arrived they were claiming they could not find our reservation, and once they did find it they wanted to increase the price of the room. The lady at the front desk was quite rude. She got another individual from the kitchen involved who was also quite rude. Their excuse was that the website is new and they don't check it often. Even worse when the lady started retelling her version of the events she completely changed the original story, and lied. The discussion got very heated, and they said some very disparaging things to us. We had booked a room which was roughly 130 dollars the night, but regardless of the price I would've expected better service. Do yourself a favor, skip this place and find something more worthy of your hard...
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