Panorama Ramsis Hotel & Café — Hotel in Cairo

Unfortunately, I had a big problem entering hotel room. The reception refused to let me in, so I am from Qalyubia, and they told me that the hotel does not allow anyone from Qalyubia, Cairo or Giza to stay. Although I called the hotel before I booked and told them all the details and wanted to stay gor a few days, there are renovations in my apartment and I will not be living with a one and a half year old girl on the streets. He told me that this is the policy. Can I bring the touriem police to talk to you? The tourist police, because i wanted to check in me, my mother and my daughter at 4:30 in the morning. I arrived from the airport with my bags and my daughter sleeping is on my arms, and the receptionist tells me that it is not allpwed to check you in because you are from qalyubia, what the hell is that policy. the room, not good at all. There is a footprint on the floor of whoever was in the room. The bathroom is very loud, the exhaust fan is very loud and the bidet handle is broken.

I do not recommend this place at all, nor that you pay money to come and be humiliated...

Worst Hotel Experience EverThis was by far the worst hotel I’ve ever stayed in. The service was awful—every time I reported an issue, they either ignored it or forgot. I called the receptionist multiple times and kept hearing, “We’ll send someone,” but after waiting 2-3 hours, nothing happened. When I went downstairs, the receptionist was on her phone, clearly not bothered.The Wi-Fi was useless, the shower had no curtain so water flooded the bathroom, and the “city view” room I paid extra for was a complete lie (photos attached). The AC only blew cold air, making the room freezing when heat was needed—why advertise AC if it doesn’t work?I asked to speak to the manager several times and was promised he’d be there in an hour—five hours later, still nothing. Loud streets outside are understandable, but the hotel’s lack of care is not.I hope they take this feedback seriously and improve for future guests because I was clearly failed as a guest here. Never coming back. Avoid this hotel...

I recently stayed at this 3-star hotel right across from the main train station in Cairo, and I was pleasantly surprised. The entire place has been completely renovated — from the lobby to the rooms — and everything feels fresh, modern, and comfortable.||The rooms are spotless and well-equipped, with comfy beds and great air conditioning — a must in Cairo. One of the best features was the high-speed Wi-Fi, which worked flawlessly throughout my stay — perfect for both work and streaming.||The staff were outstanding — always friendly, helpful, and willing to go above and beyond to make sure guests have a smooth and enjoyable experience. Whether I needed help with directions, a quick snack recommendation, or just a smile after a long day, they delivered.||For the price, location, and quality, this hotel is a real winner. If you’re looking for a clean, comfortable, and affordable stay in central Cairo, this is it. Highly...