Ok, so we've been going to Le Blizzard for longer than I can remember. The reasons we keep going back - Very welcoming and helpful door staff and receptionists. Robin is awesome and always happy to stop for a chat and sort any issues. Gabriel and the guys at the door very happy to shuttle you around the village at anytime night or day. David and his team in bar, there is nowhere else like Le Blizzard bar after a day on the slopes before dinner, it's vibey, cosy and always busy - sometime residents struggle to get a seat ! Thank you to Marie who mainly looked after us this year. The rooms aren't the biggest, and there is a distinct lack of rooms that have separate showers, there's quite a few with showers over the baths - I think they were talking about changing some over last summer but don't think it happened. I get the negative comments about the service in restaurant, and the restaurant is very French ! what else would you expect ! ... I wish they still ran the half board menu in the restaurant which was far better for fussy English kids, who sometimes just want a relatively plain burger, pasta or lasagne rather than poulet cooked three ways or milk fed veal ribs ! Breakfast was good, and thank you to Lena the manager who was very happy to pop down to the local supermarket to make sure one of our fussy eaters didn't go hungry at breakfast, awesome work ! The spa's great but I do agree with a few of the comments, there should definitely be an age limit (15 ?) ... can get quite rowdy with kids in the indoor hot tub, maybe they should be allowed only in the outdoor pool. And something has to be done about the slippy floor ! ... it is absolutely lethal, and I've seen quite a few people fall over the years. We had a few massages this year which were all very good (but pricey !) ... there's definitely a few little bits that need tidying up, this is a 5* hotel after all. But overall, I love Le Blizzard, it's my "happy place" and I wouldn't stay anywhere else, see you...
Read moreMy family spent 5 nights at this hotel. The young lady at check in was lovely and the concierge Luca was super helpful, but disappointingly, these are the only 2 positive interactions we had. ||||Dinner at the hotel restaurant was a very disappointing experience due to the average food and cold service, despite the fine- dining prices. We had terrible service from the waiter, sommelier and assistant manager, who were cold and dismissive and perhaps didn’t care much for a young family dining in their fine establishment. The restaurant was not busy as it was an early sitting. ||||In contrast, we went to Lou Lou restaurant at Hotel Airelles a few nights later and had the best food and service from warm and helpful staff. This hotel should check it out and take notes on how to run a restaurant. ||||The hotel itself is old and looks charming, but its maintenance needs work and they need to lift their game in housekeeping. ||||- The lift broke down one day and we could hear children trapped in it. We had to walk up 4 flights of stairs in our ski gear that afternoon. ||- The boiler broke one morning and there was no hot water, which my young son discovered too late. There was no heads up from the hotel. ||- The room smelt musty thanks to the old carpet and cupboards. ||- There was an empty bottle of Clarins conditioner in our shower when we checked in, which indicated that housekeeping had not done a thorough job in cleaning/preparing the room prior to check in. ||||The list goes on and suffice to say- we were very disappointed with our stay. We traveled a long way to get to Val D’Sere and had high hopes of a pleasant time. ||||I do not recommend this hotel at all, especially since there are many other great...
Read moreLe Blizzard Restaurant, Val d’Isère: A Disappointing Experience
I recently visited Le Blizzard Restaurant in Val d’Isère after a recommendation from the concierge at our hotel expecting an enjoyable fine dining experience based on its reputation. Unfortunately, my visit was anything but pleasant.
Upon arrival, the ambiance was charming and cozy, a quintessential Alpine setting with much fun at the bar, which you have to push your way through to get the restaurant. The service left much to be desired. We where one of the first people to arrive at 7 30 pm, although there early the waiter took other tabkes orders first, when our order was taken we then waited for an astonishing 1.5 hours, and our food never arrived. Not once during this time did a waiter or waitress check on us or offer any explanation for the delay. It felt as though we were entirely forgotten in a restaurant that wasn’t overwhelmingly busy.
What made the experience even more frustrating was the lack of communication. Attempts to flag down staff were met with disinterest or outright avoidance, i had to walk aroubd the restaurant to find someonetospeak to. While the setting had potential and the menu looked promising, it’s impossible to overlook the glaring lack of hospitality and basic service.
Dining out should be about more than just food—it’s an experience, and Le Blizzard failed spectacularly on that front. Unless significant changes are made to their service approach, I cannot recommend this restaurant, i certainly cannot recommendthe food as it never arrived, and we ended up leaving. If you’re in Val d’Isère, there are better options where your time and money will...
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