Madame Vacances - Résidence Les Jardins de la Vanoise — Hotel in Albertville

We booked here last minute on just a basic Google search looking for somewhere to stay in the French Alps for a week. We stumbled across a company called Madame Vacances and after deliberating on a few we book the Residence Les Jardines in Pralognan.||Getting the negative out of the way we had expected to see someone when we arrived as the email confirmation states that you cannot arrive before 5pm and if later than 8pm to let them know. Also that when you arrive you can pay for linen. Upon arrival at 4pm (always good to be early) we found a note in French on reception explaining the basics of the stay and that reception wasn't open until Monday at 10am. No linen and towels then for the first night!! Not impressed after an 8 hour drive to get here.||The next morning when reception opens at 10am I then managed to get linen and towels from reception, although if it was not for my broken french then we may not of had much.||The apartment on the other hand is lovely, it has 2 bedrooms, one with an ensuite, a family bathroom, and a large kitchen/diner/living space and a balcony that overlooks the mountains. The kitchen has all the right amenities that enable you to cook for yourself. ||The location is in central Pralognan so not far for anything you may need and it's located in the same building as the cable car to the top of Mont Bochor which is a great place to start a hike into the Alps.||The town itself is generally populated by French people, it is almost as if they want to keep this a little secret. One of the mountain guides assistants we spoke with was amazed how we found out it existed.||Overall we were happy with our stay. The summer price was also a bonus, only £29 per night is good by anyone's standards, let alone a balcony with an amazing view of a mountain (and that in my opinion is better...

NEVER AGAIN !!!! Location apartment on an alley, opposite a building a few meters away. Misleading pictures on the site concerning the apartments on the alley. 24/24 rotating air system to that facade opposite. Balcony was above a restaurant/bar entrance. 2nd bedroom with one window to the corridor, in which the light switched on and off repeatedly. Reception times did not matched with task. No decent...

La demoiselle de l'accueil est souriante et agréable. Le placement est top : très proche des commerces, des activités, des départs de randonnées, des pistes en hiver. Vue magnifique. Quatre soucis majeurs selon moi, qui justifie les étoiles en moins : La vétusté des logements est le gros point noir : balcons au béton abîmé, murs abîmés, moquettes des paliers très usée et odorante,... Un gros coup de rafraîchissement / rénovation serait appréciable. La couverture 3G/4G de l'établissement est aussi erratique qu'anémique et ne peut être compensée par le Wi-Fi proposé car, à l'accueil il est certes gratuit mais les débits frisent le ridicule et ne permettent aucun usage "avancé" (vidéo, jeu,...) et le Wi-Fi dans les étages dispose d'un débit tout aussi ridicule, et est facturé 4€ de l'heure, ce qui est clairement exorbitant, surtout au regard des débits proposés. Bref, sur le plan de la connectivité on se croirait dans les années pré-2000... L'équipement en vaisselle est très très light : pour un appartement 6 personnes, 6 jeux de couverts, 1 seule casserole,... Pensez à apporter de quoi compléter ! L'isolation phonique est très très légère. Nous avons été réveillé très régulièrement par les enfants de l'appartement...