Hegoa Surf Camp — Hotel in Bayonne

This camping is completely misleading and not worth the price. The ad says “tent/dorm” but never mentions the number of beds. It also promises a “hot tub” (which is just an indoor pool in a kids’ area), and a “barbecue” (which actually belongs to another camping, full of kids and far from the tent). None of this was made clear in the listing.

The facilities are very poor: the shared kitchen is far too small for the number of guests (only 4 stoves and 1 microwave).

There is no wardrobe and only one lamp for the whole space, which is completely inadequate.

Toilets are unhygienic, without proper seats, mixed-gender, and constantly dirty. Showers cut off every minute and never get warm enough.

On our first day, the owner saw us walking and offered to drive us to the supermarket, telling us they would pick us up afterward. We hurried with our groceries, but they never came back. Later, when I expressed how unhappy I was with the stay, he actually said: “remember who took you to the supermarket” as if I owed him something.

Even worse, when I mentioned that the facilities didn’t match the booking description, he got angry and told me, “What you expect for 50 euros in France in August is not the same you will get in India,” even though I have never been to India.

As someone who runs my own glamping business in Australia, I know what guests should expect in terms of comfort and professionalism. Unfortunately, this place offered neither. The service and attitude of the management were the worst I’ve experienced, and the stay was overpriced and very...

As one of their first guests at Hegoa Surf Camp, we had a wonderful stay! The 3 founders were very lovely and gave us great recommendations for our stay. The cooperation with the surf school also went smoothly and enabled us to catch the perfect waves. What's more, there is not just one, but 3 beaches from which you could enjoy the wonderful sunsets. We will...

Nous avons réservé un séjour en tente duo avec cours de surf, et l’expérience a été parfaite ! Le camping est idéalement situé : à seulement quelques minutes à pied de plusieurs plages et de restaurants. On peut également rejoindre Guéthary facilement à pied (environ 25 minutes).

La tente est très spacieuse pour deux personnes et équipée d’une multiprise, ce qui apporte un vrai confort au quotidien. L’équipe du camping est particulièrement accueillante, toujours disponible, à l’écoute et prête à donner de bons conseils.

Concernant les cours de surf, une navette vient nous chercher et nous ramène directement au camping, ce qui est très pratique. La plage d’Hendaye est parfaite pour les débutants et les coachs sont non seulement pédagogues mais aussi très motivants.

En résumé, nous avons passé un séjour excellent. Nous renouvellerons l’expérience sans hésiter et la recommandons les...