ibis budget Brive-la-Gaillarde — Hotel in Brive-la-Gaillarde

The Ibis budget hotel in Brive is the worst Ibis budget hotel we stayed at during our vacation in June 2023. Unfortunately I have to give it one star but one star is too high a rating for this hotel. The reception staff are the most unprofessional and rude staff we encountered. We stayed there on the 19th of June and during the evening, about 9pm, we started to hear running water in our room (it was very loud) we couldn’t see anything, there were no leaks, but felt the sound of running water was coming from above us. It was loud enough for it to be unacceptable and impossible to sleep with. We went to reception to let them know and ask for help or a different room. They could not have been more rude and unhelpful if they’d tried any harder. The 2 women on reception that evening, just said the hotel was full and there were no other rooms. They wouldn’t look up at us, or give us eye contact, we were just dismissed by them and ignored. With no other choice we went back to our room but now there was a leak in the toilet coming from the ceiling. Again we went back to reception and told them of the development but they continued to be unhelpful and dismissive ( still not looking at us!) However we stood our ground, politely explaining that something needed to be done. Eventually one of the women telephoned over to the Ibis styles hotel and asked for their night receptionist to come over. He went with us to our room and immediately said that we couldn’t possibly stay there. He was helpful, friendly, and professional. He found us another room in the hotel (remember we’d been told there were no other rooms available) and helped us to move our stuff. The women at reception continued to openly sneer at us and were clearly talking about us as we moved to our new room. This was the worst experience we had whilst staying in budget hotels in France. I Should also add that the breakfast there was poor, all of the other budget hotels we stayed at had far more choice of food. We can recommend ibis budget hotel in Caen, Montauban, Bordeaux and Bayeux. At these hotels the staff are lovely and the...

Sometimes travel is something you need to get done—an essential trip not for tourism or leisure but to get from one point to another. in these circumstances, why pay for an expensive multi-starred hotel when all you need is a shower, a bed, decent wifi, and a TV. In my case, I was making a staged trip to the south of France as cost-effectively as possible with my newly imported classic car.||||Looked at in these terms, the Ibis Budget Hotel chain in France ticks every box. Yes, the rooms are highly functional with only basic home comforts. But, with a double bed and a mezzanine bunk above, they can easily accommodate a small family. Then there's the shower pod- a vacuum-formed capsule designed for efficient showering and easy cleaning. Pretty it may not be, but it does the job, and you can emerge cleansed and refreshed if somewhat uninspired.||||This Ibis Budget sits at the edge of Breve's shopping/industrial park, so it's not a particularly pretty spot, but that isn't the point. However, a couple of eateries can be found nearby, including an American diner and the ubiquitous Buffalo Grill steak house. ||||I took breakfast in the restaurant, a predictable continental buffet of bread, fruit, cheese, and machine-made beverages. There was little to surprise, but I had no complaints. ||||So while I can't score the Ibis Budget Hotel highly for things like the decor or luxuries, I got precisely what I paid for, and it had everything you need for a quick stopover. A weary traveller can find a safe harbour here as it does its job well.||||Finally, I must also mention one of the senior staff who helped me find some small parts for a repair I needed to do on my car. Thanks, monsieur, for weighing in and helping me out of a...

We booked this hotel because the website stated the rooms were air conditioned.|| ||In our room, the aircon unit and its control panel were broken and plainly had been broken for some time. I went to reception to report it, but the receptionist was unhelpful and not interested. She told me the air conditioning was not working in a number of the rooms and there was nothing she could do about it. She would not give us another room or call an engineer. As I left a queue was forming at reception to report similar issues, so our room was not the only one.||||The night-time temperature was 35C and I was travelling with my girlfriend who is asthmatic. It was an unpleasant night.||||When we got home I emailed Ibis to complain and to ask for an explanation. They have completely ignored two emails – no acknowledgement, no reply, nothing. I tried the dispute-resolution website Resolver and they sent three emails to Ibis, each one escalating to a higher level of management. All were ignored.||||Just something to be aware of...