Hôtel Mercure Villeneuve-Loubet Plage — Hotel in Grasse

I looked at many hotels in the area before I chose this one. I was skeptical after reading the reviews and looking at the pictures. I thought perhaps the pictures were all staged and the hotel was showing only what they wanted you to see. Even on the ride from the airport to the hotel, I was thinking, what if this is really a dump, a "no tell motel". As we entered the neighborhood, my skeptism grew even more. It's not a "resort" setting. However, I was pleasantly surprised to find a nice, neat little building tucked away in the marina. The lobby is simple but nicely appointed. The staff were very welcoming and professional. The hotel is composed of two or three small buildings. I asked for the best room they had and I'm sure I got it. Not so much the room itself, but the view from the wrap around balcony was absolutely stunning. The bed and sofa bed were comfortable. Everything appeared to work well. The TV, the a/c, the coffee maker, iron/ironing board, and small refrigerator were all in good working order. The shower area was nice but the separate "closet" for the commode was ridiculously small and hard to maneuver. Anyone over 5'8" and 200 lbs. would probably have to be a contortionist to fit in there. But, after a few experiences with the commode, you can figure it out. Also, the elevator is very small. One person and two pieces of luggage and it's at capacity. The room was cleaned everyday but I still found sticky places on the counter that were overlooked. Also, they don't have face towels. So, we had to make do with thin bath and hand towels. The staff were always diligently cleaning some part of the hotel each day. The beautiful terrace area was immaculate. We only had drinks and dessert at the hotel but the food looked decent. However, the hours of the restaurant were rather sporadic. Good thing there are plenty of choices in the area but you've got to be aware of the time everything opens and closes. Typically, restaurants are open for breakfast/ lunch until 2:30 pm and reopen at 7:00 pm for dinner. So, if you're hungry in between, pizza at a nearby cafe is about your only choice. Plan your meals wisely. There's a gourmet grocery store within walking distance that saved us a few times. The restaurants and shops at the marina were nice especially when there was live entertainment. Side note: all of the French singers sang in English. Needless to say, we enjoyed the music while dining. The hotel is conveniently located to all the beautiful places to visit in the South of France including Nice, Antibes, Monte Carlo and a beautiful little village in the mountains but I can't remember it's name. My best advice is to get a driver. We rode the nearby regional train to Monaco but it was a disastrous experience. If you don't know how to purchase tickets and can't read the directional signs (mainly because they don't make sense and some of it because of the language barrier), get a driver as we did for all of our other excursions. Overall, this was a delightful experience. The views from the hotel make it a four star location. There's no better place to gaze the sunrise and sunset over the Mediterrean Sea. Simply beautiful. The location is perfect. It's away from the hustle and bustle of the neighboring popular towns and close enough that you can be in the mix of everything within 30 minutes. I would definitely stay here again and I...

The main entrance from the street looks like a construction site, not like a regular hotel entrance. Indeed there is a construction site greeting the guests. The reception is actually just a table set up in the hallway of one of the two buildings. The second building has no reception - it has a main entrance permanently opened for anyone from the street to come in. Guests safety does not seem to be a preocupation for this hotel. The only receptionist available was nicely chatting on the phone with a person inquiring for a booking. I can reproduce the whole conversation, because I was standing unconfortably in front of that receptionist waiting for her to finish and give me my room. I was shocked by the lack of safety of the room I was offered, ground floor, with main entrace on an open, exterior corridor accessible directly from the street to anyone, and a "terrace", basically a place straight on the alley leading to the street. To make things worse, the access to the room was through a flooded corridor, where water was dripping from the ceiling and accumulated several cm deep on the floor. I got another room in the second building, just to find that the heating in the bathroom was broken. A small detail: it was a cold day, so I needed a hot shower in a warm bathroom, which seemed impossible at Mercure hotel. A mechanic came and merely note that the heating is down. I had to change the room, for one on same floor ( 2nd) where the radiator was luke warm in the lower part. Shortly after I moved in, the radiator got cold from top to bottom. I had to call reception again. I moved again, in room on 1st floor. Here was warmer and the heating worked, apparently only on this floor. Security or the lack of it is also an issue for all the rooms in this second building: the buiding is across the alley from the building where the reception ist and the access is through a door that is open all the time, whithout receptionist to watch who enters. Basically anyone walking by can come in. In Mercure H. access is wide open to anybody, so I felt very insecure in this so called 4 stars hotel. There is a separate tiny "room" with only the WC in it, but no wash-bassin, meaning people touch everything with dirty hands till they get in the bathroom to wash their hands. The size of this WC "room" is extremely small, it feels like a cell. The towels looked freshly washed, but when you used them, you had to deal with a rancid smell coming from them. The interaction with the receptionist was unpleasant to say the least. There is no mention on hotel page that the tourists "enjoy" a construction-site environment and not securized rooms. Just two lines saying "Our restaurant "Les Terrasses du Syracuse" is currently closed due to renovations. An evening service will be provided from Monday through Thursday in the lobby." Never ever Mercure...

Dear travelers,||We had the privilege of experiencing an absolutely remarkable stay at the Mercure Villeneuve Loubet Plage hotel in the beautiful destination of Nice. With joy, we confidently recommend this hotel as their services are truly top-notch!||From the very moment of our arrival, we were greeted with warm smiles and exceptional attention from their professional staff. Every detail was carefully taken care of, and the welcoming atmosphere made us feel right at home.||The rooms were not only elegantly furnished but also impeccably clean. The bed linen was fresh and comfortable, and the modern amenities ensured a pleasant and relaxing stay. We were also delighted by the breathtaking view from our room balcony, offering a panoramic view of the sea and the surrounding landscapes.||The hotel restaurant was a true culinary surprise. The food was absolutely delicious, and the variety of menu options satisfied all of our tastes. The restaurant staff was always attentive and friendly, and the relaxed and pleasant atmosphere was complemented by the magnificent view of the Mediterranean Sea.||Additionally, I cannot fail to mention the excellent facilities offered by the hotel. The outdoor pool provided moments of relaxation and refreshment during sunny days, and the private beach was truly a tropical paradise. We spent hours of fun and relaxation on the fine sand and swam in the crystal-clear waters of the sea.||Furthermore, the location of the hotel is ideal for exploring the surrounding beauty. We had easy access to the tourist attractions of Nice and other destinations in the region, which contributed to a memorable stay.||In conclusion, we confidently recommend the Mercure Villeneuve Loubet Plage hotel in Nice. From the exceptional services to the impressive facilities, everything was truly outstanding. If you want to have an unforgettable experience in an idyllic destination, do not hesitate to choose this hotel.||Enjoy an extraordinary stay at Mercure Villeneuve Loubet Plage and savor every moment of hospitality and comfort it offers. You will leave with unforgettable memories and the desire to return someday. You won't be disappointed!||Best wishes,|Fam...