Beau M Hostel & Coffee Shop — Hotel in Paris

UPDATE: The hostel owner’s response misses the point entirely. A staff member should NEVER insert themselves into a guest dispute or share a guest’s private information without consent. Daniel is the only person who had access to my social media details and who shared them with another guest. This continued for a few weeks after my checkout, escalating a personal conflict I had with the other guest.

The owner claims Daniel “did not intentionally breach any privacy or overstep boundaries,” but that doesn’t align with the facts. If his intentions were harmless, why was my private information shared repeatedly after checkout? Why didn’t he simply tell the other guest to contact me directly? Basic professional boundaries should have been maintained from the start.

The owner also mentioned that staff “always aim to maintain professionalism,” but my experience suggests otherwise. This issue isn’t about personal feelings—it’s about a lack of professionalism and a breach of privacy. The dismissive tone of the owner’s response ("sorry that you feel this way”) does not address the core issue: how guest privacy, professional boundaries, and guest relations were mishandled.

Had the staff been properly trained to maintain boundaries, respect guest privacy, and handle disputes professionally, this situation could have been avoided. I’m deeply disappointed, and as an avid traveler, I cannot recommend this hostel to others. I suggest finding a place that takes guest concerns seriously and holds staff accountable for their actions.

Original Review:

During my stay, I had a dispute with another guest. This should have never turned into a bigger problem, but the staff member at the hostel, Daniel, appeared to take sides and inserted himself into the situation. After I left, I found out that he shared my private social media information WITHOUT my consent with the guest I had issues with. This is a serious breach of privacy and a failure on the staff’s part to maintain professional boundaries. Staff should not disclose a guest’s personal information, and they should be trained to respond with a firm, “No, I can’t share that.”

As a frequent traveler who stayed for over a week at this hostel, I would have considered returning if this had not happened. It’s disappointing to see a paying customer lost over a lack of professional boundaries. I hope management addresses this issue and ensures staff respect guest privacy and maintain professional boundaries moving forward.

For those considering staying here, I’d recommend choosing a hostel closer to the main attractions, where hopefully both the staff and guest...

All things considered, this is a nice hostel.

The staff were helpful, and were excited to answer any questions I had about the city(to the best of their knowledge). The dorms and bathroom areas were clean and well kept. The Beau M’s storage lockers had enough space to my luggage, and I estimate you could get a 55l piece of luggage and a handbag/smaller backpack stored away. Though it will vary from day to day for others, the other travelers I interacted with were awesome. The Beau M seems to attract travelers who want a nice place to keep their stuff and a good place to go to sleep. I experienced no tomfoolery or issues from other guests.

I do have 2 issues though, which is why there is I am giving 4 stars. The first was the most impactful on my stay. The rooms AC did not work. Not “it would not go low enough” or “other guests were setting it to unreasonable temperatures.” It did not work, it would not turn in. For better or worse, all the guests in my room were at the mercy of whatever ‘room temperature’ happened to be at any given moment. The 2 nights I was there I woke up sweaty, and constantly tossed and turned in the bunk to move to the ‘cooler side’ of the bed. Though, to the Beau M’s credit, when I told them about the issue they seemed to take it seriously and made note to fix it. The second issue is less on the Beau M, but still worth mentioning. If you are looking for something that is reasonably close to the center of Paris, this may not be the hostel for you. To get from the metro stop by the Hôtel des Invalides to one of the closets metro stops took me 30 minutes. I believe it was an hour and a half to Notre Dame by foot. It is still in the city of Paris, but it felt like it was at the northern end.

All in all a great place to stay if you’re not looking for a party hostel in the center of Paris. It was clean, the staff were great, and it was mostly a great place to go to sleep after a day...

Warning! Bedbugs present in the hostel!

After my first night staying at the Beau M Hostel, I woke up to a bedbug on my bed's privacy curtain. After squeezing it, the bedbug burst into a big red spot which I believe was mine or my roommate's blood. I informed one of the members of staff about this, worrying about a possible bug infestation but the employee said that it's fine unless another bug is spotted. The following late evening, I noticed a bedbug again, this time on my bedsheet! Upon informing the staff again, I was left with no other option but to either sleep in that same bed, or stay at reception overnight. The employee explained that a refund will be issued to me, however this can only be done by a manager and they will not be there until the next morning. As a result of this, I was placed on the reception's couch awaiting for the manager to come in the morning to speak about my situation. The next morning, I was informed that the manager will arrive at the accommodation at 9am. I waited until 10am with no sight of the manager... However, another employee was actually able to provide me with a refund, although a different employee told me that they cannot refund me without a manager? Overall, the entire situation regarding the bedbugs has been handled very poorly by the hostel. Bedbugs can be a serious to risk to people's health if left unchecked. However, the handling by both the employees and by the manager, claiming that there was no evidence of presence of bedbugs in the bed, is just appalling. As a result of these circumstances, I was forced to prematurely end my trip to Paris, and to adjust my overall trip due to the risk of spreading bedbugs in case they enter a persons belongings. Unfortunately, once again, the management didn't seem to care too much considering the lack of response to my email to them regarding...