Campanile Prime - Paris La Villette — Hotel in Paris

Rats. The place is disgusting. We paid for breakfasts and dinners at the buffet. On the 3rd day when we were in the restaurant we saw a rat casually running across the dining floor into the kitchen. None of the staff seemed to notice. I was sick to my stomach.

I immediately went to the management. To my shock they seemed completely fine with it. When asked to see their health inspection report, they brought out a pest control receipt, which was obviously not what I was asking for, and when I pressed them they told me they were not required to by law to display it. I then asked for a refund on the food and suggested that a partial refund on the stay was also in order, since I would have never chosen to stay at the place had I known. To which they basically laughed at me. They told me they would consider refunding that specific meal and the ones we have not had yet, which was only 2 breakfasts, otherwise they would do nothing more. Then they casually told me that it is absolutely normal for places in Paris to have rats. My understanding is this is absolutely not true, and only stated by restaurants caught with rat problems.

This place clearly has serious health and sanitation issues since the staff did not at all appear to be concerned with any of this.

Edit: Reading their other reviews I see that the hotel will respond to anything lower than a 4 star review, and in all of them they say something to order of "We wish you would have told us about this problem during your stay and not in the review after the fact"; however having told the staff of this issue right away it is evident that that is empty, and they do not actually care to address...

VERY GOOD HOTEL FOR THE PRICE !!

Campanile Paris 19 - La Villette is a good hotel and is similar to the Ibis Economy hotels. The look and feel is more or less similar - but the rooms here are a larger and especially the bathroom is way better than Ibis.

The hotel is located very near to the 'crimee' metro station on the Line 7, but this is not so close to the city centre. You still need about 30 mins of travel time to get to the city centre and then depending on where u need to go - you might have to change a few metro/RER trains too.

This hotel is located in a nice area - surrounded by mostly residential apartments. So there are always people around , day and night. The area feels safe.

The best part is the samll grocery store 'Franprix' located about 20 steps away from the door of this hotel. You can buy all the breakfast items here easily. The hotel charges breakfast for 10 €, but you can easily manage a breakfast for 2 people for days from the store.

The reception staff of the hotel is good and will assist in planning the tours in and around paris, with the usual city tour maps ready for ur use.

The rooms are in general very clean and are cleaned well on a daily basis. We stayed here for 5 nights and did not face any cleanliness issues.

We travelled to the hotel from Orly and its takes more than an hour to reach here by public transport. So in case u are planning to get here from Orly - beware of the time taken to reach.

Worth the money - but be aware that its away from the city centre. So if you are on a very short trip of Paris and need to be out for most of the time, this might be a bit far...

Pros:- good breakfast (loved the bread and butter options- location close to gare du nord, and relatively not far from the touristy places one would want to see in Paris- coffee machine in the room- close to a minimarket (a carrefour) and lots of restaurants- clean room- some breakfast staff were quite friendly - pillows were nice and fullCons:- reception staff lacking friendliness (then again, this is Paris, and I’ve found people to be quite rude so I guess this is on brand for the city). Except for the lady who checked us out, she was quite lovely. - no slippers in the small cabinet of items you can purchase. When we asked if they had slippers, the lady at the desk immediately said that’s only available in 4-star hotels and they were 3 stars. Sounds about right when you consider the service. We were asking so we could purchase a pair of slippers for the room, as we had been able to do in a not even 3-star hotel in Lithuania. So to be judged immediately as if we were asking to be provided with slippers implied she thought we were thinking that the hotel was fancier than it actually was and was quite off-putting. The woman who sat beside her also kept either feeding her answers or talked while we were talking to her, and in a snotty manner at that. - room smaller than what you can deduce from the photo, but still ok as we were only there to sleep. - shower ridiculously small, and the floor was quite slippery. Shower also randomly got super hot and then when you move the tap even just a little bit, it would be ice-cold. - airconditioning in the room did not work. We turned it on and it only...