Hotel Danner — Hotel in Verwaltungsgemeinschaft Rheinfelden (Baden)

We originally booked the hotel through hotels.com to stay in March and although travel restrictions were starting to be put into place due to Covid hotels.com wouldn’t let us change the booking. I contacted the hotel directly and couldn’t fault them, they moved our booking (although they didn’t have to) at no extra charge. I was so impressed with how quickly they responded and the fantastic customer service I received. I moved the booking to the end of July but unfortunately due to having to shield I am unable to travel even though general restrictions have been lifted. I emailed Hotel Danner to ask to cancel my booking. They replied within a few minutes and cancelled the booking for me at no charge. Thank you so much for the quick replies and excellent customer service and for going above and beyond what you had to. I will definitely book with them as soon as it’s safe for me to travel. I highly recommend the hotel for its customer service, a lot of companies would have just taken our money. Thank you Hotel Danner for your understanding, we will definitely be staying with you...

The room was clean and newly decorated. Despite being to the front of the hotel the noise level was low. The breakfast could be better, choice was limited and the croissants and bread were not fresh. The hotel offers a Chinese buffet dinner which is ok. The food is used seems to be lower quality food. Not a bad stay but let down by the food offered. Staff were friendly and helpful but a lot have...

Location: walking distance to the station, 10 mins train ride to Basel. 2 mins walking to downtown. 2 mins walking to the amazing Rhine view. Service: 5 stars service, thanks to Mr. Flomer, the most welcoming and helpful person in Germany :) Breakfast: Excellent with many choices. Parking: Always available across the street. Rooms: Perfect with nice terrace. Overall...