Malia Bay Beach Hotel & Bungalows in Municipality of Chersonissos, Greece - reviews,open hours,photo spots,things to do

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Valērija BelovaValērija Belova

This is one of the worst vacations in my life! If you are planning to go as a young couple to this hotel because you were told that this hotel is for young people, then this is a complete lie! I recommend you look at other options, CANCEL YOUR BOOKING HERE, THIS IS A TERRIBLE HOTEL!!! The first thing that started our trip was the first impression of the hotel, it was pleasant, but then .... I would like to draw your attention to the fact that our room (117) only works with a key, initially, this did not seem like a problem, since not all rooms have contactless access cards, but in other rooms, cards work, unfortunately, during the whole week, our lock jammed approximately every day and did not want to either open or close, you will see a photo of the condition of the lock below. Let's continue further, when you enter the room you will feel a sharp smell of chlorine, it will last for about 2 days, but it is not as bad as what happens in the bed, THERE ARE BED BUGS IN THE BED, unfortunately, after this vacation you will need to go to a dermatologist, because my whole body is in vinegar from bedbugs, we told the owner of the hotel about this, but there was no reaction, the bugs continued to bite us. The food is terrible, the food at the bar near the pool is terrible, also in the "restaurant" the food is constantly repeated, and not all of it is fit for consumption, after eating in this place there were problems with constipation, if you are from CIVILIZED Europe, then you will only like Balagneze, everything else will poison you. I would also like to note that there is an unpleasant man in the "restaurant" all the time, he is probably some kind of manager, and God forbid you would want to take something to your room, you will be yelled at and humiliated, because despite the situation, food and DRINKS cannot be taken to your room, yes, of course, each place has its own rules, but unfortunately only we witnessed injustice, because OTHER GUESTS WERE ALLOWED TO TAKE FOOD AND DRINKS TO THEIR ROOM WITHOUT PERMISSION. There are a LOT of pensioners in the hotel, there is NO entertainment, for the whole week there was only a disco from the 80s, nothing else.A nice bonus, if YOU catch an allergy in this FOUR STAR hotel, all that you will be offered at the reception is tablets for a headache and a bandage. Therefore, take a FULL first aid kit with you, and yes, if you feel bad, the hotel doctor only works on weekdays, so try not to die on the weekend. The only person I want to thank is the bartender Georg, run away from there, you are the best employee, your cocktails are wonderful. By the way, regarding alcohol, all the alcohol in the hotel is not real, but captive, it tastes terrible. Regarding cleaning - the room is cleaned not just badly, but terribly, in our room there were 2 bathrooms, until we complained at the reception (3-4 days after check-in) one of the bathrooms was not cleaned. There are HUGE SANITATION PROBLEMS in this department, the room stinks of sewage, the pipes are leaking!!!! I do not recommend it, I will definitely write an article for the news portal and also give full feedback to the travel agent, RUN, DO NOT GO HERE, NEVER!!!!!! CANCEL YOUR BOOKING AND REST IN ANOTHER HOTEL WHERE THE STAFF IS KINDER!!!!!!!! -100/10 I WILL NEVER RECOMMEND THIS PLACE!!!!!Don't stay at this hotel, never in your life!Also the plumbing works terribly, the taps LEAK, the toilets also leak, there is black mold or rust everywhere in the bathroom, regarding cleaning the same - near my bedside table there were stalactites of snot, THE CLEANING LADY DOESN'T CLEAN THE ROOMS, THERE IS TOTAL DISINTEERING HERE Also, in addition to the residents in the hotel room, there are also some in the "restaurant", the whole "restaurant" is full of ants :)))

Jakub GrajcárJakub Grajcár

The hotel was such a disappointment for us that we don't even know where to start... 1. Rooms - the standard room didn't look anything like the photos in the offer. Starting with the bathroom, there were no doors on the shower so the water was flooding the whole bathroom and even the bedroom, there was also mold and rust in the shower area and on the doors to the bathroom, sometimes you couldn't set the temperature while showering - there was only the "boilng hot" option. The bedroom was not so cozy either, the bed was constantly splitting in the middle and the mattresses were heavily stained and dirty, the furniture seemed outdated and one of the lights didn't even work properly. Walls were smudged and you could see killed insects on the ceilling. Our balcony had a "superior" garden view so we could see the mighty fence of the neighbouring hotel. Wifi was not working in our room, neither did we get any cell service. Overall the rooms were outdated and would have deserved a thorough deep clean and a little bit of love. 2. Staff - staff on the reception was not willing to help with any of the issues mentioned above, they were even rude when we asked about the problem with the internet connection, throughout our stay we went to the reception two times to complain about the issues with absolutely no results or will to resolve them. Special shoutout to Thanos and George at the bar, they cheered us up every time we went for a drink and were always kind and friendly. 3. Food - Wide variety of meals but not of the greatest quality and taste, the breakfast was the same every single day of our stay, dinners were okay-ish but we could not say the same about lunches.. The snack bar was pretty basic, but because of the poor selection of lunch meals, it saved the day quite some times. Desserts were either way too sweet or did not have any taste at all. The selection of drinks (all inclusive) was bellow average, but the staff at the bars was willing to make any drinks despite their limited resources. 4. All inclusive - You were considered as an "all inclusive" guest only till 11 pm, after that you have to pay for the drinks, even the soft ones like cola or juice. 5. Hotel - pretty basic looking, freshly and nicely renovated reception and lobby with the bar, all the other premisse of the hotel were okay. Weirdly, all of the pools closed at 6 pm with people still wanting to enjoy the last beams of sun in the comfort of the hotel. Beach was quite nice, but watch out for the rocks when entering the sea - they can be quite slippery and sharp. Overall, we do not recommend this hotel as it is very far from the advertised 4 stars.

Samuel MaňkošSamuel Maňkoš

Unforgettable Family Holiday at Malia Bay Beach Hotel & Bungalows – A Place Where the Heart Stays 🇬🇷 We spent our summer family vacation at Malia Bay Beach Hotel & Bungalows on the beautiful island of Crete, and from the very first moment, we knew we had made the right choice. This hotel is not just a place to stay – it’s an experience that will stay with us forever 🌄 The hotel staff were simply exceptional. Always smiling, genuinely friendly, and ready to help in any situation, they created a warm and welcoming atmosphere that made us feel at home. Their kindness and attentiveness truly elevated our stay 🙏 The hotel’s location is stunning. Just a few steps from the sea, surrounded by nature and with views of olive groves and the Cretan hills, it’s the perfect place to relax – yet also a fantastic base for exploring. We visited the nearby Malia Palace Archaeological Site, where we could walk through the ruins of a grand Minoan palace, and Potamos Beach, a quiet and authentic local gem. We also loved discovering the region’s olive farms and connecting with the island’s traditions. The hotel itself was very clean, peaceful, and well-maintained. Our room was tidied daily, and everything worked perfectly. Despite being a fairly large hotel, it never felt crowded – everything was thoughtfully arranged to encourage comfort and tranquility 👍 The food was another highlight. We fell in love with Greek cuisine – fresh, simple, and full of flavor. Many dishes inspired us so much that we’ve brought them into our own kitchen at home. The Mediterranean way of eating, and living, truly touched us. It inspired us to slow down, spend more time together, and appreciate the little things. Crete did not disappoint – quite the opposite. It gave us unforgettable memories, beautiful landscapes, friendly people, and moments of togetherness that we’ll always cherish. We explored the island with joy, and we know deep in our hearts that we’ll return one day. I wholeheartedly recommend Malia Bay Beach Hotel & Bungalows. It’s not just a place to stay – it’s a place to feel alive, relaxed, and welcomed. To the wonderful staff: Efcharistó – thank you for giving us peace of mind, joy in our hearts, and memories that will last a lifetime.

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Reviews of Malia Bay Beach Hotel & Bungalows

4.0

(553)

1.0

1y

This is one of the worst vacations in my life! If you are planning to go as a young couple to this hotel because you were told that this hotel is for young people, then this is a complete lie! I recommend you look at other options, CANCEL YOUR BOOKING HERE, THIS IS A TERRIBLE HOTEL!!! The first thing that started our trip was the first impression of the hotel, it was pleasant, but then .... I would like to draw your attention to the fact that our room (117) only works with a key, initially, this did not seem like a problem, since not all rooms have contactless access cards, but in other rooms, cards work, unfortunately, during the whole week, our lock jammed approximately every day and did not want to either open or close, you will see a photo of the condition of the lock below. Let's continue further, when you enter the room you will feel a sharp smell of chlorine, it will last for about 2 days, but it is not as bad as what happens in the bed, THERE ARE BED BUGS IN THE BED, unfortunately, after this vacation you will need to go to a dermatologist, because my whole body is in vinegar from bedbugs, we told the owner of the hotel about this, but there was no reaction, the bugs continued to bite us. The food is terrible, the food at the bar near the pool is terrible, also in the "restaurant" the food is constantly repeated, and not all of it is fit for consumption, after eating in this place there were problems with constipation, if you are from CIVILIZED Europe, then you will only like Balagneze, everything else will poison you. I would also like to note that there is an unpleasant man in the "restaurant" all the time, he is probably some kind of manager, and God forbid you would want to take something to your room, you will be yelled at and humiliated, because despite the situation, food and DRINKS cannot be taken to your room, yes, of course, each place has its own rules, but unfortunately only we witnessed injustice, because OTHER GUESTS WERE ALLOWED TO TAKE FOOD AND DRINKS TO THEIR ROOM WITHOUT PERMISSION. There are a LOT of pensioners in the hotel, there is NO entertainment, for the whole week there was only a disco from the 80s, nothing else.A nice bonus, if YOU catch an allergy in this FOUR STAR hotel, all that you will be offered at the reception is tablets for a headache and a bandage. Therefore, take a FULL first aid kit with you, and yes, if you feel bad, the hotel doctor only works on weekdays, so try not to die on the weekend. The only person I want to thank is the bartender Georg, run away from there, you are the best employee, your cocktails are wonderful. By the way, regarding alcohol, all the alcohol in the hotel is not real, but captive, it tastes terrible. Regarding cleaning - the room is cleaned not just badly, but terribly, in our room there were 2 bathrooms, until we complained at the reception (3-4 days after check-in) one of the bathrooms was not cleaned. There are HUGE SANITATION PROBLEMS in this department, the room stinks of sewage, the pipes are leaking!!!! I do not recommend it, I will definitely write an article for the news portal and also give full feedback to the travel agent, RUN, DO NOT GO HERE, NEVER!!!!!! CANCEL YOUR BOOKING AND REST IN ANOTHER HOTEL WHERE THE STAFF IS KINDER!!!!!!!! -100/10 I WILL NEVER RECOMMEND THIS PLACE!!!!!Don't stay at this hotel, never in your life!Also the plumbing works terribly, the taps LEAK, the toilets also leak, there is black mold or rust everywhere in the bathroom, regarding cleaning the same - near my bedside table there were stalactites of snot, THE CLEANING LADY DOESN'T CLEAN THE ROOMS, THERE IS TOTAL DISINTEERING HERE Also, in addition to the residents in the hotel room, there are also some in the "restaurant", the whole "restaurant" is full...