Blue Bay Lifestyle — Hotel in Municipality of Milopotamos

perfect location with a private rock good breakfast, you can see that they put lots of effort in. Items change daily, which can be good or bad (if you really liked something on day 1, you might not get to try it again :)) friendly and smiley staff, happy to help you out with recommendations in Bali nice rooftop pool & jacuzzi welcome drink, a bottle of water in the room at arrival & one offered upon checkout

tried to book directly through the hotel, which turned out to be much more expensive for me than through Booking.com (with their discount/cashback options) & ended up with side sea view while I requested a sea view room… super disappointing and ruined my stay. When I spoke to reception they promised to look for a solution with the hotel manager the day after, but no follow-up. At check-out I was harshly told that I should have read my e-mail better. Okay. the side sea view room is generally overpriced, bad value for money compared to similar (even adult only & boutique) hotels in Crete room 201 is awful, it has a sad view of the bay (no sea view - see picture) and is incredibly noisy, both through the ceiling (early morning breakfast preps) and through the door, so you hear everyone talking and passing through the corridor or walking up and down the stairs until late evening the curtains do not fully close, so light comes in from the bay and from sunrise onwards no elevator to go to the room (so more traffic on the stairs) unfortunately smoking is allowed [update: or at least tolerated?], which is particularly unpleasant during breakfast or while relaxing at the pool pool snacks are unfortunately very standard (pizza, sandwich etc), would have been nice to have Greek/Cretan options such as gyros, Tzaziki, pita etc. [update following the manager’s reply on TripAdvisor: I did not actually see a menu at the pool, but spoke to an employee… she listed the snacks to me and then recommended to order pita/gyros from a place in town] the sun loungers area on the rock is quite basic and could have done with some plants and decoration parking is tricky and limited, so everyone parks in the tiny street of the hotel. Do not try to enter this street with a bigger car. The remote car park was completely full and the entrance is very narrow and steep, works best with a small automatic car bathroom could have been cleaner and there were some hairs and dirt from the previous guest in the shower room cleaning was only supposed to happen every 2 days [according to the letter I received at check-in and confirmed by the receptionist], but somehow someone made the bed already on the first day. No fresh towels or cleaning though, just moved around some of my belongings, which I didn’t really appreciate in Covid times… Unfortunately I also did not find a „do not disturb“ sign in my room.

All in all my high expectations were not met and my excitement about this stay quickly changed into disappointment. The staff really works hard and does their best, but there’s still loads to improve...

perfect location with a private rock|+ good breakfast, you can see that they put lots of effort in. Items change daily, which can be good or bad (if you really liked something on day 1, you might not get to try it again :))|+ friendly and smiley staff, happy to help you out with recommendations in Bali|+ nice rooftop pool & jacuzzi|+ welcome drink, a bottle of water in the room at arrival & one offered upon checkout ||- tried to book directly through the hotel, which turned out to be more expensive than through Booking.com (with the discount/cashback) & ended up with side sea view while I asked for sea view… super disappointing and ruined my stay. When I spoke to reception they first promised a solution, but no follow-up. At check-out I was harshly told that I should have read my e-mail better. Okay.|- the side sea view room is generally overpriced, bad value for money compared to similar (even adult only & boutique) hotels in Crete|- room 201 is awful, it has a sad view of the bay (no sea view) and is incredibly noisy, both through the ceiling (early morning breakfast preps) and through the door, so you hear everyone talking and passing through the corridor or walking up and down the stairs until late evening|- the curtains do not fully close, so light comes in from the bay and from sunrise onwards|- no elevator to go to the rooms (so more traffic on the stairs)|- unfortunately smoking is allowed, which is particularly unpleasant during breakfast or while relaxing at the pool|- pool snacks are unfortunately very standard (pizza, sandwich etc), would have been nice to have Greek/Cretan options such as gyros, Tzaziki, pita etc.|- the sun loungers area on the rock is quite basic and could have done with some plants and decoration|- parking is tricky and limited, so everyone parks in the tiny street of the hotel. Do not try to enter this street with a bigger car. The remote car park was completely full and the entrance is very narrow and steep, works best with a small automatic car|- bathroom could have been cleaner and there were some hairs and dirt from the previous guest in the shower|- room cleaning was only supposed to happen every 2 days, but somehow someone made the bed already on the first day. No fresh towels or cleaning though, just moved around some of my belongings, which I didn’t really appreciate in Covid times…||All in all my high expectations were not met and my excitement about this stay quickly changed into disappointment. The staff really works hard and does their best, but there’s still loads to improve...

This hotel was the best stay we have had in a long time. 1. The Staff, absolutely felt like I was being greeted by my family. They did everything to make us comfortable. So kind and genuine, always ready to help. Our little one had a crush on RIA who was super sweet. I had a favourite (potato salad) on the breakfast menu and they made it especially for me on my last day. Amazing! 2) The hotel and the location are amazing ! It has a private rocky area for loungers and beds just for the hotel (every beach around us looked like cans of sardines) The views are unbelievable. 3) The pool was amazing and the water was so warm. The pool was almost always empty as most people preferred to lounge on the daybeds and the best part , the hotel actually enforced the "no saving beds" rule! We ate lunch most days at the hotel as there was beautiful salads and pitas and dips, perfect fare during the heatwave. There was an honour system for drinks so we didn't have to bother anyone when we wanted a drink or ice cream! There was live music on one of the nights and it was a local singer, who brought in all the locals that we could mingle with. Excellent night. The breakfasts were mostly greek food and so delicious, almost always had a seat outside overlooking the ocean! We had a kayak and paddle board for hotel use only and never any issues on being booked. The decor was perfect, airy and very clean and well decorated. Our son asked to add they are very bad at having anything bad! Bali was great so many little shops and restaurants and everyone is so kind and everyone speaks english! Only...