The location is perfect, only a few minutes from the beach and restaurants. The hotel itself could use some renovation, the furniture and kitchen are outdated, but the beds are fine. Bedrooms are dark and there's not much noise so you sleep very well. Air-conditioning was working very well. Rooms are clean, we received enough towels and if you need extra, you can ask for it. In summer you don't spend a lot of time in the apartment, so for us there was everything we needed. The only thing we missed was a safe box. The pool bar was closed, but we didn't mind because we took our own drinks to the pool area. If you want to have a quick snack or diner, or have a swim, you can also go to the neighbor apartment Kouros. Looking at what we paid, not a lot of luxury can be expected, so for us it was really okay. Aristoula is very friendly and if something happens, she is very helpful. Agios Stefanos is a very pleasant place to be, beautiful beach, very friendly people, not too busy, really good for families. Near the beach there are several swimming pools where you can also swim for free. We had a fantastic holiday and I would definitely go...
Read moreGreat value self catering apartments. Especially when compared to many other apartments in San Stefanos that charge the same or more , but without a swimming pool. Went in July and pool was quiet and we were often the only ones swimming in there. Most of the time during the day there was someone at bar to serve meals and drinks but they close in eve, if you want 24/7 service at a bar, this isn't for you. For anyone else it's really close to supermarkets, beach and restaurants and really quiet. (The sound of crickets is bliss!) Apartments are basic (as most are locally) but had all you needed inc cooker , hob and toaster. Bins and linen changed weekly, but you could easily put bags out yourself if wanted to earlier.(or contact them) One lot of towels were new and too fluffy as they lost fibres, but others were fine. Really enjoyed our stay there.. definitely will...
Read moreReservamos este lugar (a nombre de mi amiga, que no quiero que luego diga que mi testimonio no e real) pensando que era un hotel, pero en realidad es más bien un apartamento sin servicios básicos. No hay limpieza diaria de la habitación ni cambio de sábanas ni toallas. El primer día, al entrar, la habitación tenía un olor tan desagradable que tuvimos que dormir con la ventana abierta. La mosquitera no funcionaba y, como resultado, nos picaron más de una docena de mosquitos. A pesar de que al día siguiente le trasladamos el problema a la chica de recepción y cambiaron las sábanas, continuaban teniendo un color amarillento y manchas.
Otro problema grave es el agua: solo sale un hilo de agua muy caliente, imposible de regular, sin opción de agua fría. Sospechamos que esto está relacionado con el aire acondicionado, ya que cuesta 20 € adicionales por día, que además intentan que contrates antes de tu llegada cuando a pesar de estar en pleno Agosto no es un apartamento caluroso. Como decidimos no pagarlo, parece que nos han limitado otros servicios.
Además, el papel higiénico no lo reponen: cuando se acaba, tienes que comprarlo tú mismo, lo cual no es aceptable en un alojamiento que se presenta como “hotel”.
Para empeorar la experiencia, hay un gato callejero sucio y lleno de pulgas que intenta colarse en la habitación todo el rato e impide que tu entres en ella, ya sea por la puerta o el balcón. Cuando lo mencionamos a la responsable, simplemente nos dijo que no podía hacer nada porque era un gato callejero.
En conclusión, este sitio no debería anunciarse como un hotel. Es un apartamento con muchas carencias básicas y una atención al cliente mínima. No lo recomendaríamos...
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