The hotel is set up out of the way of the main town, just a ten - fifteen minute walk away from the main shops and tavernas. The room was lovely, we were in 405, which overlooked the carpark and trees, but also the sea as it was on the end of the building. It was lovely and quiet in the rooms, and the balcony was lovely to sit on through the evening, it was also a lovely sun trap up until around 11am. The bathroom was the best thing about the room, it was very modern with a fantastic big walk in shower. The beds weren't the comfiest though and my oh found them hard to sleep on. We also asked to use a fridge for our room, and was told the day we arrived there wasn't any available, and to check back the next day, so maybe add a note that you would like to hire one when booking to avoid disappointment. Thankfully someone checked out and we were able to hire one, for €5 a day which was a bit pricey, but it was a nice sized fridge (can hold about 20 small waters). The aircon was a bit useless and only really kicked in in the middle of the night, so keep this in mind when paying for it, it was also €5 a day. You can pay €2 for wi-fi, but you can only use this in the reception area, it does not reach the rooms. Cant comment on how good it was though as we never used it.||We were bed and breakfast so ate a few times at the hotel, but we weren't very impressed. The breakfast consisted of cocktail sausages, a different type of egg, and meat and cheese with bread, with a little fruit. We never actually ate dinner at the hotel, but took a look one evening and wasn't very impressed, but we cant really comment as we never ate.||If you want to head into town the walk down isn't too bad, just take the little walkway down by the pool and its not far from there. I suggest you take a taxi back though as it is a steep hill back, which was only €5. The roof bar and the bankery were both lovely bars for cocktails and are certainly worth a look. They both overlook a good car park too which we used through the day to park, and was €1.80 for an hour (though dont attempt this on a Thursday because the market is held in the car park). For a meal we both loved nyn & aei, which is a lovely traditional taverna right in the centre of Rethymno. The La Boheme was also a fantastic tarvena with a lovely setting and fantastic food, it is also right in the centre...
Read moreWe stayed here in July 2022 and had a wonderful time. The staff are delightful and very accommodating – we kept having to change our arrangements firstly because a flight was cancelled and then because one of our children’s friends decided to join us, so we had to change rooms and they were absolutely brilliant in rearranging things. ||Breakfast is excellent with a good choice of cooked food, fresh fruit cereals and pastries plus cold meats and cheeses.||||We often ate at the poolside bar which does really nice Greek food at a very reasonable price and some lovely cocktails as well – the staff are absolutely fantastic.||||We ate one evening in the hotel which has a buffet style menu and again the kids yummed that up, eating the whole supply of chicken wings – I asked the chef if there were any more and he obligingly provided us with another huge quantity! ||||The rooms are very clean, air-conditioned and comfortable. In July, watch out for biting insects and don’t leave the windows and doors open in case they get in. I wish I had brought a flyswatter!||||It’s about a 15 to 20 minute walk down into the old town of Rethymno and about a 25 minute walk back up the hill (depending on how fit you are!) with a taxi fare of about €5.||||There’s lots of parking under shade. ||||The other guests are mainly German families and couples. Everybody sat out on the terrace after dinner and enjoyed cocktails which I highly recommend: again, our teenagers really enjoyed them.||We had a bed and breakfast arrangement and I think our additional costs for five days were around £300. It was good value in my opinion.||We will definitely come back here – it’s a perfect location for families and couples.||||The hotel staff recommend October as the best...
Read moreGood things:|1) Nice outdoor area by the pool|2) Nice and panoramic view of the city and |3) Kind personnel working in the pool|Bad things:|1) Paid 100 euros more for an exceptional room with panoramic view . The room had the view BUT: The room was situated in floor -1 . The expensive room was half the size of a cheaper room! The cheaper rooms were in floor 2!!!So i paid 100 euros more for a much worst romom|2) The size of the room was really small and unconveninet, -no place to set your luggage and imagine I was alone. It should be a nightmare for 2 people|3) No Greek TV channel; only German; I told them that greek TV channels were not available and they told me they will look at it; They never did|4) extremely low quality internet; almost non operational, there were times I could not browse my mails ;again refering to the floor where my 'panoramic view' romm was located|5) The linen had a smell from clothes that wree left in the laundry and not dried properly; really terrible|6) Breakfast was terrible; Really the worst breakfast I ever seen; This is in contrast to the exceptional philoxenia and quality all over the city of Rethymno; great paraphony|7) Impersonal personell at reception; very impersonal|8) Noise; Huge noise in the -1 floor; not sure on the rest|9) No mosquito blockers on the windows; No anti-mosquito devices|10) Worst coffee I ever had on a greek hotel ||General: Very poor management of a property with a huge potential; |Suggestion: You cannot ask people pay more for worst rooms; rooms pay less.| Fix all the above as they are easy to fix; especially 3,4,5,6,7,8,9,10 points is really...
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