Palatia Caeli — Hotel in Zakynthos Municipality

First beds are terrible, we made the reservation two months ago and when we arrived nothing was ready. They gave us broken portable beds. Size of the normal beds in the bed rooms are for single person. No soap and shampoos in the bathrooms. We rented this house with kitchen facilities, it is a non working kitchen neither the stove nor the broken coffee maker. The hood is another disaster. It is so low that you can not cook without hitting your head. We rented a seaside villa but because of other guest in the area, we were pushed back. So be careful for this trick. More than this, when we complain their "hutspa" answers are over all. So if you want a horrible vacation and pay a very high price, enjoy it. See you...

Location is great. Beach front and easy access to great beach. It is good if you need nothing else but location.

Facility is fine and fine for price.

Huge negative comes from service. We had problem of facility. They fixed problem over night while we were staying other villa for a night. Once I started to complain and asked further conversation on this matter, communication stopped. No answer to e-mail and calls.

I understand that it is not good conversation to have, but I felt they lack proper professionalism to operate this sort...

Villa Uranus and its location was beautiful. The surrounding country side is very beautiful also but the towns are very tourist orientated and a bit grimy. If you plan to drive be prepared for very small and poorly maintained roads. The staff at the Villa were very nice and hospitable and did an excellent job of maintaining the Villa. The views from the rear of the villa are beautiful and the brochure pictures...