Hotel Citadin Zona 4 — Hotel in Guatemala City

Pretty bad "economic hotel" in zona 4 of Guatemala City. The pics they show you online are fairly deceiving. Once you arrive at Citadin Zona 4, you'll find a horrible building, damp rooms and extremely, ridiculously noise streets. In fact, the hotel is located just above a bar that plays such loud music, ALL DAY LONG and well into the night, it's just impossible to sleep. The windows do open wide, but they have no screens, something pretty bad in a country riddled with mosquitos and a dengue epidemic. The tourist authorities in Guatemala, INGUAT, should fine this place. Worst of all, the room I stayed in plus a couple of other rooms around it flooded. The cleaning was so bad, the damp and smelly floors and carpets made it impossible to stay and I just had to leave. After requesting a refund several times and being told that the situation was being "reviewed" by management, not a penny...

Ladies at reception were very friendly. Restaurant downstairs was great. However, our room was UNBELIEVABLY LOUD! We were given a nice, clean, spacious exterior room on 2nd floor, but the road noise, loud trucks below, planes above, and people in the room next to us made it impossible to sleep. REQUEST INTERIOR ROOM WITH NO ONE BOOKED NEXT TO YOU, IF AVAILABLE. BOOK ONLINE THROUGH APP FOR DISCOUNTED PRICE. Shared bathrooms had great hot water and soap and shampoo provided, but floors slippery when wet; needs bath mat or tread. Microwave available but no kitchen facilities, no breakfast, no coffee, no...

Do not stay here. The location is alright, the room is a bit damaged, but ok. There is only cold water. The worst part is that there is a bar on the top floor and they blast music all day, it is crazy to think that someone would think that this is normal in a hotel and the music just comes down the hallway through the very thin glass door. It was so unbearable that I could not rest and I left after the first night. There are way better airbnbs in the area that are nice and safe to stay at. Again, DO NOT STAY HERE, you have...