OYO 11647 Hotel Metro — Hotel in Agra

VERY VERY BAD must read the reasons and stay away from Metro Hotel

1. One of the staff at reception on 05.08.18 at 01.00 pm was very much undisciplined. He insisted us to sit for one hour for settling his confusion.
2. the receptionist allotted 3 Super Deluxe rooms, but actually allotted 2 and one Deluxe. Amenities of third room was entirely low and different. Service men (their staff)confirmed that room no 212 is Deluxe and not super deluxe. We had hired Metro Hotel for 6 days but on the next morning 06.08.18 we checked out.
3. at their dining hall Mehfile-Khas one Waiter told us (by snatching Menu card from our hands) that for dinner included in package you can not come to dining hall. We objected for his behavior and subsequently Manager on duty apologised and provided us meal.
4. dont take room no. 201 & 202. there is no fan in rooms and separate tap in bathroom for bucket filling. You have to sit in bath tub with bucket and fill it and take bath inside because there is no space to site outside.
5. more funny thing is that you can't wash your undergarments because it will not dry in 3 days. So sufficient numbers of...

Old hotel but little outdated now ... & need immediate upliftment. Location is just excellent... On the main road in sanjay palace.. The main business centre of the city. I came to know that the owner of the hotel owns 2-3 more property /hotels in this area... That might be one reason this property isn't being taken care of. No lift in hotel (room allotted on 2nd floor).. Fan working at one speed only... Ac not efficient... Hardly one charging socket in room.... Old taps... Room service of limited breakfast (Alu parantha.. & bread butter) id guests numbers are not...

I visited Agra On 11/10/2016 and stay in Hotel Metro. Hotel Interior is good but services were not as per the expectations like washroom exhaust fan not working, A.C. was creating a lot of noise and electric kettle was available with tea and coffee materials but kettle was not able to heat the water No GEYSER in the washrom...Tea served was really horrible...In breakfast they used Maida in making Maratha and poori and the tray in which water glasses were served was dirty........the positive thing is that the Hotel is situated at Sanjay Place which is the heart of...