Hotel Dollar Inn — Hotel in Delhi

Stayed here 3 nights.. Firstly it's down a tiny alleyway , which at the moment isma building yard full of rubble. They owners just blamed the Government for Doing drainage work... The first thing you get is asked for full Payment of the room and they tried to add Tax on top even though it said included on Booking.com.,. The room they gave inserted OK at first, until we tried to use the electric Shower that wouldn't work...! So they moved us to another room 2 flights up... The " deluxe Room " is meant to have a kitchenette, Not there , a kettle and tea making stuff , also Not there , an iron and Bathrobes, again none... ||This wasn't that important in the grand scheme of life, But the noise from upstairs and Next door was awful.... I complained to the night Manager and he looked at me like I was crazy for being annoyed , in the end I had to take matters in my own hands and had to go upstairs and ask the guys to keep the noise down.... Second night the same the man next door on the phone shouting and the TV Blaring away till gone midnight.. the 3 night I lost it with the guy in reception and he came up and asked the group of men , who replaced shouty phone man to keep the noise down , it didn't work and it carried on till about 1.30 am!!!! The Owners have no control of the guests and no respect for the ones who are being quiet and just want to sleep.... This is truly the Worst place I have ever...

First thing that happened when we arrived was that the receptionist added GST tax onto the total amount on our booking details. The last thing you need after a 3 hour train journey, 30 minutes trying to find the place, manoeuvring over rubble down a tiny alleyway to get to the doorway and being reduced to tears at this, is an argument with someone trying to make a few rupees. Description on booking. com says units are on ground floor, have tea and coffee making facilities, kichenette, hair drier, bathrobe, seating area... . None of those things are true. We were moved from 1st to 3rd floor as no hot water, the lift was next to our room and plays ridiculously loud music. Hallways echo, doors slam, people upstairs were still shouting, moving furniture and making a racket with door open at 11pm and staff refused to get involved. I told day staff and showed them sound recordings, they said they would say something, but too late, we wanted the issue sorted when we were trying to sleep. Sound proofing is awful, we could hear the guy in the next room on his phone even with the lift in between us. Water leaked from pipe under sink so bathroom floor...

Good hotel close to the Railway and Metro station

PROS: The receptionist was nice and let me pay at evening because all ATM in the street were not working. The hotel is in walkable distance to the railway and metro station.

The staff was nice.

CONS: We booked room with 2 twin beds and we got one queen bed. The door handle in the bathroom fell off(no big issue, just lol :D ) The hot water did not work or we did not know how to use the hot water boiler :D

Little bit tricky to find for a first time but then alright, it is a small street you can reach...