The checkout was at 11. Check in was at 12. So we reached at 1135. Manager was already in a foul mood. Didnt greet us. Talked with me as if he was doing us a favor. The manager told us the room wasnt ready as it wasn't checked out yet. We said no issues we will wait. We waited at the restaurant till 12 and asked him is it ready yet. He said no sir will take 20 mins. At 1220 when my partner went and asked him again. The manager spoke rudely to her saying mam how many times will you ask. It will take 20 mins more. She politely said if the checkout is at 11 why isnt the room ready yet. He said mam check again the checkout is at 12. That's when i intervened and showed him the checkout timing on the app saying 11. Asked him to apologize to her and gave him a piece of my mind nicely. I told him that dont try to justify yourself by saying checkout time as anything and thinking that we will believe it. At 1220 he had earlier said more 20 mins. We got the room in 5 mins after that. How was that possible? Rooms are good. Food by malvan tadka is also amazing. But this one person ruined the...
Read more"I recently had the pleasure of dining at Hotel RR SUITS and overall, I had a really enjoyable experience. The atmosphere was cozy and inviting, with just the right amount of lighting and music to create a relaxed ambiance.
The menu had a good variety of options, and everything we tried was cooked to perfection. The flavors were balanced and the portions were just the right size, so we left feeling satisfied but not overly full.
While the service was good, I did notice a few small issues with timing - we had to wait a bit longer than expected for our drinks, and there was a small gap between our appetizers and entrees. However, our server was friendly and attentive, and made sure to check in with us regularly.
Overall, I think hotel R R suits is a great option for a casual night out or a special occasion. While it may not have the polish or attention to detail of a higher-end restaurant, it's definitely worth a visit for the tasty food and inviting...
Read moreIt was horrible experience. There was no Hot Water and we complained (literally staged a Dharna at their reception) for over 4 hours (that too, at night and after a long flight and day) before anything happened! Heard updates of "You will get your Hot Water in fifteen minutes" for Five Hours! The staff would suddenly vanish off when you ask for updates. They even tried to switch off the lights so that we would move away from the Reception!
The Rooms were shabby, Walls were peeling off, No mini Refrigerator as promised, Mosquitoes, the list could go on.. Changed two rooms before we got a better which was slightly better than the rest. BTW, it wasn't only us, other Guests too had issues and were complaining..
Not at all suitable for families. Blaring Music at night and I guess Rooms are rented, on temporary basis, for private booze sessions, since I saw quite a few such scenarios around.
Only positive, the Food from Malvan Tadka...
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