Nitya Resort — Hotel in Goa

First of all the photo by the hotel Deluxe room for 3+1 kid but bed size is queen size instead of king size, they provided the mattress for 1 after request but didn't interact with yatra who booked hotel for me. I called the representative which was of no use.||||Fridge is there but no ice tray to use, asked for ice from restaurant and they asked me to pay 60 Rs.||||AC is there but not functioning properly, sometimes it just stops.||||Bathroom is there but you have to waste water to get the hot water, still it's not that hot. I felt bad for wasting water.||||Gallery is there but no good location outside as per the deluxe room||||Pool is there but you cannot use it before 8 and after 6 which is problem because most of the people go for sightseeing during the open pool time also the amount of clone is very high. We cannot dip in it ||||Cupboard is there but no lock so no security ||||Lock is there at room door but it's making noises and you have to press hard to lock it properly||||Lights are there but all are dim and pale yellow which creates sleepy env. No normal lights.||||I think whatever I paid at Nitya resort is wasted, I could have got better hotels at half price. Next time I will make sure others are safe from this hotel. We don't get the quality for what we paid ||||Everything is paid here even daily complementary...

Deluxe room for 3+1 kid but bed size is queen size instead of king size, they provided the mattress for 1 after request but didn't interact with yatra who booked hotel for me. I called the representative which was of no use.

Fridge is there but no ice tray to use, asked for ice from restaurant and they asked me to pay 60 Rs.

AC is there but not functioning properly, sometimes it just stops.

Bathroom is there but you have to waste water to get the hot water, still it's not that hot. I felt bad for wasting water.

Gallery is there but no good location outside as per the deluxe room

Pool is there but you cannot use it before 8 and after 6 which is problem because most of the people go for sightseeing during the open pool time also the amount of clone is very high. We cannot dip in it

Cupboard is there but no lock so no security

Lock is there at room door but it's making noises and you have to press hard to lock it properly

Lights are there but all are dim and pale yellow which creates sleepy env. No normal lights.

I think whatever I paid at Nitya resort is wasted, I could have got better hotels at half price. Next time I will make sure others are safe from this hotel. We don't get the quality for what we paid

Everything is paid here even daily complementary...

This is regarding your reception staff who have defame me and my company . Date 13th feb client name vikas veer was staying with nitya resort . Called in morning for availability it was availablr but she was not available so your staff dint disclosed me amount just reserved room ..then i paid 5500 while client checkin nd rest amt was to be paid later . Same day your staff asked my client to chck out hotel because rest two days paymnt was pending . I have gone through major surgery due to my pregnancy so paid amt next day . Your staff called my client and abused me infront of my client also was told company is fraud why you did trip .now just need a proof from lady on reception which can proof comp is fraud and who have given right such rights to defame . I m filing this case against defamation of my company as it have impacted my next tour and also sharing this experience with rest of my travel agent in industry .lady is so arrogant there.. I have a proof from my client wt u did also...