Resort Lagoa Azul — Hotel in Goa

After visit below detail mail sent to hotel and not a single response recd. so you all can understand...

Team Lagoa Azul,

Thanks a lot for your hospitality,

Good things during our stay,

Cleanliness is good

Breakfast quality good

Room Spacious

Security Okay

Parking okay

Beach 2.5 Baga and 4.5 Calangute

Staff is good

Area for improvement

No information board for guests first time arriving in Goa like, Map and your current locations, North Goa Places, South Goa Places etc.

No any information about water sports (No advertising just information)

No recreation or entertainment program in the evening for guests like songs, magic shows for kids, couple dance, fun games etc.  - Just a flat hotel.....

Rates are in high category

Information about nearby beaches, facilities, places to visit etc. not displayed anywhere

After check out we requested extra time to stay after 2.00 pm to 5.00 pm as outside temp. it was very hot, your team asked us to wait in the pool side bench or waiting area or open reception where there was already tremendous heat . At least if guests want to wait for a few hours then AC should be installed in the waiting area so customer should feel comfortable .

As the hotel is of international chain only formalities are being followed and no emotional touch or care is seen

After checking in, no courtesy phone call from the manager about any inconvenience is there

No games for kids and children

I am investing my time to improve your facility so take it positively and send me after...

I recently had the pleasure of staying at the enchanting La Goa Ajul, and it was truly a memorable experience. From the moment I stepped into this tropical paradise, I was captivated by its serene ambiance and impeccable service.

One of the standout features of my stay was the exceptional service provided by the staff, particularly Kartik. His dedication to ensuring a seamless and enjoyable experience for guests was truly commendable. Kartik went above and beyond to make me feel welcomed and attended to every need with a genuine smile. His professionalism and eagerness to assist added an extra layer of warmth to my stay, making it even more enjoyable.

The resort's amenities were also top-notch, offering a variety of activities and facilities to cater to different preferences. Whether it was lounging by the pool, indulging in delicious cuisine at the on-site restaurant, or exploring the nearby attractions, La Goa Ajul provided a perfect balance of leisure and adventure.

The culinary offerings at the resort were a gastronomic delight, with a diverse menu that catered to various palates. The on-site dining experience was enhanced by attentive staff and a delightful ambiance.

In conclusion, La Goa Ajul exceeded my expectations in every aspect, and I highly recommend it to anyone seeking a luxurious and tranquil retreat in Goa. Kartik's exceptional service truly made my stay unforgettable, and I look forward to returning to this hidden gem for future vacations. Thank you, La Goa Ajul, for a truly...

Our first visit to Goa we stayed here for 9 nights 10 days , what can I say hotel staff amazing can not do enough for you , onsite restaurant served lovely food , breakfast , Lunch and dinner plus snacks .|Rooms, we stayed in a suite as we had our disabled son with us , it had patio doors ( locked with 1 bolt quite flimsy}opening out on to a terrace overlocking the pool , the room was very spacious .|Overall the room was in need of refurbishment but spotlessly clean , we loved the fact that is was cleaned every day and clean sheets every day and very good air con in both the bedroom and lounge area .|Pool was clean and we had it to ourselves for nearly all of our stay , Sun loungers all 4 of them in very poor condition as were the brollies these do need replacing asap , there are 2 pools one behind the restaurant we did not use this one , but it was again very clean and sun beds same condition and need replacing, there is also a children's play area that also needs attention .|Electrics in the room questionable some kept sparking .|Communal areas are very well kept and clean the pots and plants around look beautiful .|24 hour security on the gate so didn't worry to much about the patio doors, lovely guys .|Free transport to Baga beach and back from the hotel .|Overall we had a brilliant stay and would not hesitate to return , would love to see the sun beds replaced as they did not look very welcoming and broken so was sure how safe...