Super Townhouse Oak Sector 25 Gurgaon — Hotel in Gurugram District

The young boy on reception at 10.00am on 20 May 2018 was just not courteous. He was more busy on mobile whatsapp even when I was speaking to him. Felt insulted . The wash room fittings were not functional and bucket had rusted water settled inside. The veg pulav asked for dinner was just tasteless with uncooked rice. I got a msg that Captain of property will call but did not get a call. Inspire of requests the receptionist did share Mob No of the Captain. The staff lacks hospitality and their attitude is contrary to the name of the hotel. I suggest few matured staff be employed to look after the good property. The room excepyt washroom was good with...

To start with, the bed sheet and pillow cover were not washed. It wa quite evident it wasn't changed after the last guest left. The bathroom condition was dirty tattered so the shower and basin taps were merely giving sufficient water. Breakfast was pathetic as well. Since this is not a 5 star hotel, I don't expect excellent service and amazing room quality but a few hygiene stuff like fresh bedsheets, clean drinking water, clean bathroom is least to...

Good facilities but the wifi connection was poor. But the staff was pathetic. Only heard sounds of shouting outside the room. They kept on fighting for some issues between them. Horrible stay as our ears started to pain after the second day.

I prefer a place where decorum is maintained even if the facilities are bit low. A suggestion to the management to maintain their staff so that atleast they don't create disturbance...