I recently spent a day at this hotel with my family, and unfortunately, I was quite disappointed with the overall service and amenities. If you're expecting a 3-star experience, this may not meet your expectations.
Pros:
The hotel is conveniently located on the main road, close to the city center. The hotel manager was friendly and even upgraded one of our rooms at no extra cost (out of a total of four rooms). They offer elevator access, and staff are available to help with luggage. The staff manager was helpful in suggesting nearby attractions and assisting with cab bookings.
Cons: There’s no designated parking; guests must park on the main road. The hotel doesn't manage its own restaurant, so avoid booking with meals included. Breakfast options were extremely limited (only one dosa or idli), despite being labeled as "complimentary" for an extra charge of 700 INR. The deluxe room cleanliness was lacking, with dusty bedsheets, towels, lamps, and windows. Requests for replacements were met with equally unclean items. Basic amenities like dental and shaving kits were not provided, giving the feel of a 1-star experience. Only half the lights in the elevator were working. There were numerous spider webs, and windows were covered in dust. Breakfast is outsourced to Vishnu Delicacy next door. Dosa was very oily and it was half cup tea. We left few position. Dinner is provided by Khansamaa, but options are not ideal for vegetarians. Children are not included in the paid breakfast or dinner plan.
Considering the experience, Treebo Orchid might be a better option at a lower cost, as it’s part of the Treebo chain and should maintain a standard level of service and...
Read moreI recently stayed at Maharaja INN, and it was a pleasant and comfortable experience overall. The rooms were moderately good, offering all the basic amenities required for a comfortable stay. While they may not be luxurious, they were clean and well-maintained, and bathrooms were pretty spacious providing good value for the price.
One of the standout features of this hotel is its staff. They were incredibly cooperative and went out of their way to ensure our stay was smooth. The check-in time is 1 PM, and the check-out time is 11 AM, which is quite standard. Since we arrived early in the morning, the staff kindly allowed us to store our luggage securely until our room was ready.
Additionally, we had a late-night travel schedule and requested a few minutes for freshening up in the evening after check-out. The staff made arrangements for this, which we truly appreciated. Their willingness to accommodate our requests made our travel experience much easier.
Overall, while the facilities are decent and meet expectations, the exceptional service from the staff elevates the experience. I would recommend this hotel for anyone looking for a comfortable and hassle-free stay, especially if friendly and accommodating service...
Read moreAl though the hotel room was clean and comfortable, I am giving 0 stars bcoz they demanded from our group leader via a WhatsApp message that we leave 5 star reviews. Instead, they should have asked if we had a pleasant stay, and requested us to leave a review about our experience. They assumed that our stay was pleasant. We were a group of 24 members that included 4 kids. And in their WhatsApp they said that they expected 20 positive reviews from us. Absolutely uncouth high-handed behaviour! They said that they had given us a good price. They expected the "favour" to get returned via +ve reviews. There was no favour as far as pricing was concerned! I have stayed in many cities in our country and I can tell that a similar room could have been got for INR500 less than what they had charged us. We had to beg them for extra mattresses thrice and they were provided late at night at 11pm when I was about to sleep on the floor on a mat I had carried. There was an elderly gentleman at the reception who was kind. And another boy the next day in the morning who...
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