Capital O Sarao Hotel — Hotel in Punjab

Plan to stay here only if your expectation is just a very average room with a clean bathroom, and I said clean not well equipped. The rooms are ageing with a decade old air conditioner hanging on the wall which would make noise Everytime you will turn it on....but it will work. The furniture in the room would be probably very very old and worn out, there could be occasional bug sightings in the room, just like a common household room. There isn't anything that will make u sick but nothing that will make you wow either. If you are ok a very very tight budget then plan to stay here, it's reasonably priced but I'd recommend to spend a tiny bit more and get a better accommodation. Here u might save money but u will loose on your experience, the towels they provide....clean but torn, they don't provide even a single bottle of water for free, this was a first for me. Electricity points are broken and none are near the bed, some of the lights might not work, rooms aren't the cleanest, I had used boarding passes of precious guests lying around in my room, and the house keeping does a minimal job and not thorough, the only reason you should be staying here is when price is a challenging...

I stayed there for two night alone in this hotel. the location of this hotel is good as in center of the market near to PCA stadium and Fortis hospital. As per price of hotel, the room is good. you cant expect more in that price as its budget hotel.||||Room is neat and clean but needs renovation as there was old AC, one old ceiling fan, broken light. But still good enough to sleep over there as all things are in working condition. Hotel staff is friendly, even Breakfast was also good, as they provide both English and Indian Breakfast||||If you really want good rooms than go for higher category. i have seen those are...

During my interaction with one of your staff members, I experienced a level of disrespect and abusive language that left me deeply disappointed. As a guest, I believe it is important to be treated with courtesy and professionalism, and unfortunately, this was not my experience. I would like to emphasize that my intention in sharing this feedback is not to criticize but to provide constructive input. I believe that open communication can lead to improvements and better guest experiences in the future. I hope that you will take my feedback seriously and address this matter...