Rawai Luxury Tents, Pushkar — Hotel in Rajasthan

Rawai has excellent rooms, great facilities and pretty good staff and is let down by only one factor – its Owner’s overwhelming avarice compounded by pathetically inept management.

We stayed for 2 nights around Diwali (to avoid the post-Diwali haze in Delhi) and had booked a Stay + breakfast+ dinner package for 3 through Makemytrip.

For most of the trip, things broadly went OK until the dinner on the second night. There were many issues primarily arising from the fact that they were working with standby staff since some of the regular staff was away for Diwali. For e.g. On Day 1, exhausted from travel and sightseeing, we slept off by 10 pm but were woken up at 11:20 pm and asked if we wanted an additional bed for the 3rd person! Seriously – do you call up someone at 11:20 pm for this? On Day 2 at breakfast, we ended up waiting 25 minutes after ordering food. We realised that there were perhaps 3 people who were handling the cooking, serving and answering phones. At lunch, the waitress got us 3 soups but with only 1 spoon! Apparently this was the first time she was delivering food! We waited for 10 minutes and got the spoons with the next course. When we asked for room service (a masala chai) at 5:30 pm, we were told that it would take over an hour since they were busy. We decided to make do without it. We were cool about the above given that it was Diwali but as we later realised these were only dry-runs to the grand finale that we were treated to at ‘dinner’ .. which was a class apart!

When we reached the restaurant at 8:45 pm for dinner it was in total chaos. Tables & chairs and people moving all around and not a place to sit. We realised that this was on account of the café walkins which were continuing unabated. And that as prepaid inhouse guests – we were being accorded lowest priority. The café manager was trying to fob us a wall-facing row of 3 high chairs as the only option while at the same time telling a group of 12 that had just sauntered in that he would have them seated inside in a few minutes!

Finally we got seated after 20 min and immediately placed our order. Then the nightmare began. After seeing everyone around getting served over 30 minutes, when we remonstrated that they hadn’t even served us a glass of water, we got served just that! After 40 minutes by when even the walk-in group of 12 were served, we went downstairs to the reception and asked to cancel our dinner and breakfast next morning (since we could clearly see which way their service was going). The manager tried for 10 min to reach his own people in the café and failed! We finally went to our room around 10 pm! After we ate some biscuits, khakras and got set to sleep, around 10:20 pm, some food finally arrived which we turned away.

Next morning at checkout, we were given a part-refund (Rs. 3,000 out of Rs. 5,000 extra charged /day for breakfast+lunch option) ostensibly on grounds that the rest is GST (for service not rendered?). By then we had reached a state of we-just-want-to-be-out-of-this-nightmare at any cost!

Any customer centric service provider would have prioritised prior commitments over new business OR would have alerted house guests with packages to order early. At the very least, if we were told that dinner would take 1.5 hrs, we would have stepped out at 8:45 pm and eaten elsewhere. But a combination of Rawai's greed and incompetence made this a truly ‘memorable’ visit! Never ever paid good money to be humiliated! And this was Humiliation Par Excellence!!

My advice to anyone considering this hotel. Avoid staying here on weekends & festival season when the walkins are high If you still choose to go, don’t opt for their meals packages (anyways breakfast package is costlier than paying at the restaurant; dinner package works out slightly cheaper but as a cash customer, you have the choice to step out AND even the hotel will treat you better than a prepaid customer!). And there is no risk of...

I recently had the pleasure of staying at Rawai Luxury Tents in Pushkar, and it was truly a delightful experience. Nestled in the heart of Pushkar, this resort offers a serene and spiritually significant location, just 300 meters away from Savitri Mata temple and a short 500-meter walk from the Brahma Mandir via the rear gate.

The Swiss tents provided the perfect blend of luxury and comfort. Upon entering, I was impressed by the spaciousness and thoughtful appointments of the rooms. The large, comfortable beds ensured a restful sleep, and the cozy seating areas were perfect for relaxation. The modern amenities, including air conditioning, fans, a television, and mirrors, catered to every need. Additionally, the attached bathroom was impressively spacious and equipped with a closet featuring a safe for added security. I loved spending time on the balcony with its seating and traditional charpoy, which offered a wonderful space to enjoy the picturesque views.

The resort's beautifully maintained swimming pool added to its allure, providing a refreshing oasis for relaxation and leisure. The well-kept lawns and gardens showcased the staff's dedication to maintaining the property's charm and elegance.

As for dining, the food at Rawai Luxury Tents was decent, although it mainly consisted of an all-vegetarian fare. While the meals were satisfactory, I felt that the breakfast buffet could have offered a few more options to cater to diverse tastes.

What truly set this resort apart was its exceptional service. The staff was attentive and hospitable throughout my stay, and I must mention Chintu, who stood out with his warmth, ever-present smile, and helpfulness, making me feel well-cared-for and welcome.

Overall, Rawai Luxury Tents provided an ideal retreat in Pushkar. The spiritually significant location, coupled with the well-appointed and spacious tents, made for a comfortable and memorable stay. Whether relaxing by the inviting swimming pool, exploring the nearby temples, or simply enjoying the tranquility of the property, it was an experience that left me feeling rejuvenated. If you're seeking a serene and well-maintained haven in the heart of Pushkar, this resort is an excellent choice for your...

Rawai in Pushkar offers a serene dining experience that beautifully complements the town's spiritual ambiance. Nestled away from the bustling main streets, this restaurant provides a peaceful escape with its tastefully decorated interiors and pleasant outdoor seating options.

Ambiance: The ambiance at Rawai is soothing and inviting, featuring minimalist decor with a touch of local charm. Whether you choose to dine indoors amidst warm wooden accents or outdoors overlooking Pushkar's natural beauty, the setting enhances the dining experience.

Cuisine: Specializing in vegetarian cuisine, Rawai excels in delivering flavorful dishes made from fresh, locally sourced ingredients. Their menu showcases a delightful fusion of Rajasthani flavors and international influences, catering to diverse palates with dishes that are both creative and satisfying.

Service: The service at Rawai is impeccable, characterized by attentive staff who are knowledgeable about the menu and eager to enhance your dining experience. They provide excellent recommendations and ensure that guests feel welcomed and well taken care of throughout their visit.

Overall Experience: Rawai is more than just a restaurant; it's a peaceful oasis where you can enjoy delicious vegetarian meals in a serene setting. Whether you're exploring Pushkar's spiritual sites or simply seeking a tranquil dining spot, Rawai offers an unforgettable experience that combines great food with genuine hospitality.

Conclusion: For a memorable dining experience in Pushkar that blends tranquility with excellent vegetarian cuisine, Rawai is highly recommended. Whether you're a local resident or a traveler, this restaurant promises a delightful retreat from the town's vibrant energy, making it a must-visit destination for food enthusiasts and relaxation...