Hotel Kalia Nana — Hotel in West Bengal

The worst quality rooms in digha are available in this hotel. The rooms are not cleaned, toilet is also not cleaned. Bad smells coming out from rooms and bathroom. Next the staff and manager are also not friendly. Now talking of our experience, few days ago I called the manager and said to postpone the check out time, there he said that the hotel has a 24 hour checkout from the time of check-in but when we reached there, they denied that statement. The rooms were not cleaned and bad bathroom smell was coming from there. I requested the manager to change our room or refund us the amount, neither he refunded not changed the room. Next morning, it was written on the booking receipt that we would get morning breakfast, no response came from them. So coming to the conclusion that when you have to pay that amount to any of the hotel so better go to any other hotel. If you reach there late you need to sleep without food as there no food stalls are...

Not soo good hotel.....The rooms are too small to stay a day....There are no room services in the hotel....But the employees had good manners and good behaviours to their customers.....Although the place is very calmful nd windful.....only good in low price....but the interesting matter is Tourist can see landing helicopter as there is a helipad in front of the hotel if they go there in the weekend time, specially in Saturday........No...

Very Careless management,😡😡😡 Not a serious business. 1 week prior I have booked a specific mentioned BALCONY Room with advance payment, they sent me a token photo on WhatsApp too, but when i arrived they were trying to convince me to take another room BECAUSE THEY GAVE MY ROOM TO SOMEONE ELSE....

I take my advance amount back and leave this Area Immediately, with all my LUGGAGES.. NEVER COMING BACK EVER AGAIN after this.. only...