OYO 30190 Home NEHA KUMARI3 — Hotel in West Bengal

I booked this oyo from OYO app. When I went there they're telling that this is not that property, check the next building. There's only this oyo in that area, next building is FabHotels. Result:- I lost all my money. Didn't get any refund. OYO help was absolutely waste, Didn't get any shift or replacement. Had to stay at friend's apartment.

OYO is a big brand name in India, looking at that we book oyo for staying, believing it's reliability. But no, you can't trust that too. It's open harassing and loss of your time and money; open scamming.

CUSTOMER SERVICE: In such case customer will need instant help right? Like a shift to another hotel or at least a refund. They hold hold and just forward you can on and on. Such a rubbish customer service, facing since 2016. No improvements at all. Till now , after 6 hours, no help has been received. No response from OYO team.

CONCLUSION:- Don't go for this one at least, never book OYO home. Always go for higher and premium, at least you get assurance that you'll get some shelter.

Else go and book to face harassment and loss of money!

My booking ID: MRUX5379 Date:...

It was a awesome experience of staying there. They allowed couples with local and outstation ID. Outside food is allowed here. And there is a kitchen with all modern amenities so you can cook your own food as well. All the rooms are well decorated with all daily amenities. Washroom was very clean and tidy. Everything was very good out there. I would recommend this place for couple and family stay. It's basically a 3bhk home with dining and kitchen. So if any bog family is visiting they can book all 3 rooms. Or single room can bee booked as well. Dining and kitchen is common for all three rooms. The location is also very good. Any outstation person staying there will get transportation very easily. Daily market is also nearby. Overall it was a fantastic experience...

Very good room newly constructed building nice bathroom. 3rd floor apartment Good location near Newtown walking distance from new town bus stop. Oyo home feel like own house. Safe and secure.only thing is no food aur tea available as it is oyo home.service is good one service boy is available for all the services. He was very good...