My stay at The Westin Kolkata was a standout experience in South West Asia for the extraordinary level of personal service and warmth, especially from Riya, a staff member who truly redefined hospitality for me.
Riya was a constant presence throughout my stay, ensuring each day was as comfortable as the last. Her approach to service was far from the superficial polish often seen in other 5-star hotels. She exuded a genuine concern for my well-being, making me feel valued and cared for. Her attention to detail and proactive service were exceptional, making a significant difference in my overall experience.
In contrast to the inconsistent quality often found in luxury hotels in the region, The Westin Kolkata, led by staff like Riya, excels in providing a consistently high standard of service. It's not just about fixing issues as they arise but about getting things right from the very beginning. This approach was evident in the way Riya anticipated and catered to my needs, ensuring a smooth and enjoyable stay.
I also want to acknowledge Ashmita, who, on one occasion, also demonstrated genuine concern and played a part in making my stay comfortable. Her contribution, although brief, did not go unnoticed and added to the overall positive experience.
The Westin Kolkata stands out as a rare gem where luxury meets heartfelt hospitality. It's a place where you don't just stay – you are looked after, remembered, and appreciated. The hotel's dedication to authentic, personalized service, primarily through its staff like Riya, sets it apart in the luxury hotel industry - above and beyond the Oberoi experience.
The Westin Kolkata is not just about its stars and amenities; it's about experiencing hospitality at its finest, where staff like Riya go above and beyond to make your stay not just comfortable, but memorable and special. For those seeking a luxury hotel experience that is as warm as it is luxurious, The Westin Kolkata is...
Read moreI have mixed experience with Westin kolkata rajarhat honestly, at some point i felt like they are very good in few things but if you start thinking in different perspectives they are lacking. Let me explain,when we think about a 5 star hotel, it is mainly related to stay/food/ facilities etc. So the price of the pool accessible or bath tub attached room rents are quite high according to me, for a day. plus food & beverages you order from hotel also on the higher side, 2 bottles of beer (ex-Budweiser) COSTS 1.2K, prepaid. Now bottles you think are a big size beer bottle 665ml , unfortunately no , it is American styled 335ml at that price. Food is average quality, high price, no idea breakfast buffet included or not, or just paid breakfast room service is available,as i went for business purposes, all provided by company. No supplementary gala dinner/lunch/breakfast provided ,only paid room service i could take. Now let's skip to the good part, i never knew these hotels recently provide rental stay hour basis, i went for a photoshoot project, the room was taken for 6 hours only, I never knew these types of facilities provided by 5 star hotels. From that point of view the rooms are super budget friendly, just do your work & leave the premises , & the rooms they provide are superb quality from bathtub land line to washroom/shower/sink was high quality & extra polished. Basic amenities shampoo/conditioner/gel soap/ gown/towel /tissues/personal designer closet/ lights/ different types of makeup mirror / blower/ tea coffee/ as usual are all in there but with extra high quality. Well designed & organised. Lastly I wanna say if you're not looking for a long stay or renting only for shooting kinda Projects for few hours, it is...
Read moreThe Westin Kolkata Rajarhat stands tall as a beacon of luxury and comfort in the bustling city of Kolkata. Nestled in the vibrant Rajarhat area, this hotel offers a seamless blend of contemporary elegance and traditional warmth, making it a haven for both business and leisure travelers.
The hotel's architecture is a modern marvel, with sleek lines and expansive glass windows that flood the interiors with natural light, creating a welcoming ambiance from the moment you step inside. The lobby is spacious and stylishly appointed, with plush seating areas where guests can unwind after a long day of sightseeing or meetings.
Accommodation at The Westin Kolkata is nothing short of exceptional. The rooms and suites are meticulously designed to provide the utmost comfort, with plush bedding, ergonomic workspaces, and state-of-the-art amenities. The Westin Heavenly® Bed ensures a restful night's sleep, while the luxurious bathrooms offer a spa-like experience with rainforest showers and premium bath amenities.
Dining options at the hotel are diverse and delectable, catering to every palate. From sumptuous buffets at Seasonal Tastes to authentic Italian fare at Prego, guests can embark on a culinary journey around the world without ever leaving the hotel premises. The Lounge Bar is the perfect spot to unwind with a signature cocktail or indulge in a selection of fine wines and spirits.
The Westin Kolkata also boasts an array of amenities to enhance guests' stay, including a fully equipped fitness center, a rejuvenating spa, and a sparkling outdoor pool. With its impeccable service, luxurious accommodations, and convenient location, The Westin Kolkata Rajarhat sets the standard for hospitality excellence in the...
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