Ozone Hotel — Hotel in Jakarta

this may not happen to anyone, but it happens to us. We arrived on 9th of December around 11 am, just the two of us me and my daughter, we are both really tired, it's clearly written on our faces and it's kinda like an emergency situation. So we kindly ask whether we could have an early check in, and the receptionist during that time firmly said, NO, it is not possible without a fee, 3 pm is their policy and even thou' the room is empty, still can not. She even rolled her eyes on us. So we wait and have a lunch, which is in the same building, we also waited on the lobby, asked her again on 1 pm, since my daughter also tired whether we can have an early check in, after letting a breath out and sigh she said NO, not without a fee. So we waited around 30 minutes or so, another receptionist in sight, so it's a different one from the NO girl, we explained the situation as we did with the first, and she said yes, no question asked,not saying about it was supposed to be 3 pm, no fee, just yes, she was like an angel to us. I did noticed her name but forgot (sorry). So we did check in, have a small room just for a rest we really need. There's small shower room, TV, very basic amenities, but no worry, there's a supermarket just below for anything other basics needed like disposable underwear, tooth brush, and so on. The hair dryer is faulty, and the room could be cleaner, but we like the non smoking floor. We didn't get to eat free breakfast since we have to go around 5.30 am the next day. The hotel is located right in front of a hospital and near foodies delights. The nice receptionist earns 5 stars and 1 stars for the grungy receptionist on 11 am (9th Dec 2018) shift. Hence we...

Small room... twin bed but no gap in between... do you know why a hotel makes different type of bed? Single size bed and twin bed? Because there is a need for a guest to sleep seperately... and if you make a twin bed with no gap in between, whats the point?? The one who design this hotel is sooo stupid!! And everything inside is budget and cheap material, the shower curtain even fall apart... staffs not helpful.. our flight was in the evening, we have something like beef rendang to put in the freezer, hotel didnt accept it to be put in their freezer just for few hours, while we need to check out at 12... ive never been rejected with this kind of service.. i’ll accept it if this is an inn, but this is a hotel!! They said they have a small fridge, wont be able to put any thing inside beside their small restaurant needs.., but you have function hall??! I wonder how a hotel provide their banquet service if their freezer cant fit few packs...

The hotel is not big; it would count amongst the smallest hotel I know; but I think it has a good location to reach north, central and western Jakarta area; it also has easy access to the airport via toll. It is also within very close distance to tons of food and cafe.||I would recommend getting the delux room though, nothing lower than that, comparable to a normal hotel rooms, with window facing outward. Clean, functional, comfortable bed, acceptable lighting, sufficiently spacious bathroom and very clean. It doesn’t have a work space, but the table by the TV would be sufficient to do light work. The staff is quite remarkable, very helpful and polite. The breakfast is predominantly all Indonesian food; delicious and fresh with options of soup and deserts. There are convenient store, restaurants and gym in the lower levels of...