The Ocean Views Luxury Villas & Apartment — Hotel in Kuta Selatan

WARNING!!

My wife, my 1-year-old daughter, and I rented The Ocean Views Luxury Villas & Apartment for 2 weeks. After the first week, we were brutally kicked out with a few hours' notes. They said the reason was that we did not wash the dishes and because my Daughter pumped on a towel. (there was cleaning 2 times a day). Not only they did not refund us  correctly, but they also  attacked, attack, my wife with my daughter in her arms, I had to stop the manager from fiscally heating my wife while he continued screaming for us to leave and that he is Indonesian and we are the truest with no right’s. We were so scared, my wife was traumatized to the point we cut our Holidays short and run home to safety. There is no point in having a nice villa if the Manager treat gust with violence and disrespect ( no matter the reason, a full-grown man has no right to violently scream and point and nearly hit a woman with a baby in her arms. I write this review hoping that nobody passed true what we did. Ps, the staff was super nice and even apologize for the way the manager treated us. In Bali there are many nice villas, I highly suggest nobody stay in...

The villa looks exactly the same like the photos I saw on Airbnb, actually even better than what I expected coz I didn’t know we would be able to see the sea view from the rooftop pool (coz the photos in the app didn’t show), that’s definitely a surprise for our stay. The whole villa is neat and tidy in general (there are some ants in one of the bathrooms but it’s a super minor problem and we didn’t mind it at all), and it’s super spacious as well, love it! We regret for not staying long enough to enjoy the villa🥹

Most importantly, the staff were so nice and polite😇 I’d especially like to shout out to Cavin, a super sweet and helpful staff who helped us a lot when we prepared a surprise game to celebrate our friend’s birthday. Not only did he help us keep the cake in the office first when we went out, but he also helped us print our materials when we forgot to bring them to Bali… Thanks to Cavin, staying in this villa has become one of our best memories in Bali that we would never forget!

Strongly recommend this villa to those who want a memorable stay...

The worst place I've ever been to, I wasn't allowed to enter to meet my boss, on the grounds that I had to show an ID card, even though many visitors were already inside and I had time to ask if I was asked for an ID card? apparently not ! very strict regulations exceeding the presidential palace, and it's strange again when arguing with the manager, instead making an issue of the other, making a problem what shouldn't be a problem, even though everyone here asks for a middle ground but gets a bad response from the manager, I suggest you all look for a place where you can have fun without being bound by...