MAHALAYA: The Legacy Hotel — Hotel in Surakarta

I stayed for 4 days and 3 nights at Mahalaya during a training event in Solo. While browsing for accommodations on Agoda, Mahalaya immediately caught my attention. Here is my review of the hotel. Disclaimer: I stayed in the Executive Double room.

Pros: Located in the heart of Solo, less than 1 km from Solo Balapan Station and Mangkunegaran Palace Close to a traditional market (Pasar Legi), Luwes shopping center, and ATMs A 4-star hotel with adequate facilities, including a bar, restaurant, meeting rooms, swimming pool, gym, and spa Every corner of the hotel is visually appealing and great for photos Guests receive not only breakfast but also complimentary afternoon tea by the pool (from 3:00 PM to 6:00 PM) Spacious room with classic traditional Javanese design. The room cleanliness is well-maintained, and daily cleaning service is provided The in-room facilities are complete, including a mini bar, safe, vanity table, hair dryer, toiletries (razor, comb, shampoo, conditioner, body lotion, shower gel), mini fridge, electric kettle, etc. The breakfast menu is very diverse and worth trying Parking is available for motorcycles (basement) and cars (basement and beside the hotel) Room service is very fast and responsive; I quickly got assistance for borrowing an iron and resetting the safe code

Cons: It would be great if they could provide options for original or jasmine tea during afternoon tea and in-room amenities, as Solo is known for its unique original tea flavor Not yet equipped with a smart TV connected to Netflix

Overall, I was very satisfied with my stay at Mahalaya. I hope Mahalaya continues to maintain and even improve its quality...

My stay at Mahalaya The Legacy started with a great first impression. The hotel itself is beautiful, with a unique design that sets it apart. Unfortunately, my experience with the service throughout the day was a major disappointment and a stark contrast to the initial good feelings. During dinner at Le Palais, I ordered a fish dish that arrived still raw in the middle. While the staff did apologize and provided complimentary calamari to make up for the mistake, it was a significant lapse in quality. The service issues continued into the evening. While relaxing in my room, I was disturbed by loud construction work happening in the adjacent room at 8:00 PM. I had to personally go down to the reception to get someone to intervene and stop the noise. To my astonishment, the same renovations began again the next morning, waking me up at 6:30 AM. It's completely unacceptable for a hotel to allow construction work that so severely disrupts a guest's peace and quiet, not once but twice. It felt as though the staff was surprised to see guests. There seemed to be a general lack of attention to detail and a reactive, rather than proactive, approach to service. My initial positive impression was completely overshadowed by these recurring issues. While the hotel has potential, the service I received did not meet the basic standards I would expect from an establishment of...

#ReviewhotelSolo #ReviewMahalayatheLegacy

Surakarta, kota budaya dg daya tarik wisata yg berimplikasi positif terhadap perekonomian masyarakatnya. Banyak pilihan hotel menjadikan kompetisi di bisnis perhotelan makin tinggi.

Sekilas, Mahalaya mengingatkan saya akan Metro Park View Semarang, tampak mirip. Dua mlm di Mahalaya,co hr ini, berikut beberapa review yg semoga bermanfaat.

+: Marketing, staf n fo fast respon, sangat ramah n helpful. Makasih Mb Ria, Mas Nana dll Luas n bersih. Deluxe 38m2, eksekutif 45m2 Hari 1 BF buffee, beragam n ok tastenya sesuai standar bintang 4: enak n enak sekali😃. Hari ke 2 BF: one set menu, infonya krna okupansi kurang. Syeddiiiiih.... Salah satu kebahagiaan bobo hotel adalah menikmati ragam BFnya 😆. Walaupun ga buffee, selain main course, masih tersedia puding, aneka jus sesuai pilihan, teh/kopi, slice fruit, omelette/ceplok/telur rebus. Krna one set menu, semua porsinya gede,baik jus,kopi,slice fruit etc. Sama2 kenyang sih. Cuma kl buffee,ambil dikit2 tapi ragamnya banyak...🤗 Air panas cepet,ga nunggu lama Dapet 4 snack sesuai pict tertera. Awalnya kami dapet 2. Saat wa marketingnya, Saya nanya, snack yg tersedia di kamar harusnya dpt berapa? Pictnya 4. Marketingnya bilang: harusnya dapet lengkap Bu, 4. Memangnya di room tersedia berapa? Saya jawab: 2 Mb. Oh, baik Bu, segera kami lengkapi. Makasih ya,Mb Ria...😘 Sejak hr 1 dah penasaran dg jenis kuning telurnya, orange banget warnanya. Saat saya tanya, ternyata pake premium egg. Trus nasgor n noodle stationnya ternyata dibuatkan chefnya by request, masih fresh dr chef utk dinikmati Colokan lumayan banyak, yg kelihatan ada 4 dan letaknya ga terlalu jauh sih dr bed. Mungkin krna saya twin bed. Swimming poolnya nyenengin walo blm ada air hangat. Pool bar nya jg cozy, nyaman utk sekedar duduk sambil nunggu anak renang. Di area pool bar, ada mainan sepak bola dr kayu. Saat kami coba main, seru ternyata 🤩 Lokasi hotel persis di sebelah Pasar Legi. Kuliner jangan ditanya,banyak pilihan dr pagi sampai mlm. Saat jalan mlm di sekitar hotel, ada susu segar, 3 warung soto yg rame semua, nasgor,mi jowo, bakso,mi ayam, sate dll. Kami nyoba Soto Lamongan, tastenya ok,porsi besar,harga terjangkau aja,cuma 10K/porsi Sebrang swalayan Luwes Kestalan. Mo blanja di swalayan apa pasar, tinggal pilih... Setengah kiloan aja dr sate buntel Pk Kasdi. Saya baru nyoba sate buntel campur n krengsengan. Rekomen saya: sate buntelnya aja. Sate biasa n krengsengannya kurang empuk n kurang rasanya. Masih lebih 👍sate blotongan Salatiga. Sekitar setengah kiloan aja dr stasiun Solo Balapan. Dr berbagai pool travel: kencana, joglosemar jg deket aja, 10.200 kl Maxim car ke pool joglosemar keprabon, ga nyampe 20rb harga tertera maxim car ke travel kencana.

Perlu dipertimbangkan: Okupansi mungkin blm tiap hari mencapai minimal utk disediain BF tipe buffee Tipe executivenya tanpa bathub Twin bednya ukuran 120200. Perbandingan di Alana, ukuran twin bed deluxenya: 160200/bed Masih kebayang2 es krimnya Alana n blm berkesempatan stay di hotel lain yg nyediain es krim saat BF, ga ada jg di Mahalaya. Kopi n tehnya kurang panas Toilet di pool bar sepertinya kurang.

Jika berkesempatan stay di Solo lagi, mungkin saya akan pastikan BF nya buffee atau ga. Kl blm pasti, besar kemungkinan saya pilih hotel lain😊. Semoga review ini bermanfaat bagi kalian dlm memilih di hotel mana akan menginap. Happy...