Hotel Ladinia Dolomites View — Hotel in Comun General de Fascia

We were travelling to Pozza di Fassa for a skiing holiday in Dolomiti. We appreciated very much the hospitality of the staff in Ladinia. Everything was immeculately clean, the rooms were big, each with own TV set and a vast bathroom. The hotel is in quiet location, but still just a few steps from the center and 5 minutes away by car/hotel shuttle from the ski slopes. Ladinia is equipped with a new wellness and a pool which makes it perfect either for families or couples. The shuttle service to ski slopes is also handy. We compliment the very kind staff both for breakfast and dinner (meals were delicious and various), especially a friendly Cristina who gave us a lot of info about the staying in hotel and town.|Regarding the skiing you can access easily to Sellaronda tours, though it will take you around 1h to get to the starting point from Pozza. All in all we appreciated the staying in Ladinia and...

I have been travelling to the ski resort for 15 years, but have never been treated so badly. I will never go to this hotel again. We were there with several people and had different rooms. The new rooms are very nice. We also had one of the many older rooms with many faults. The faults, such as a constant draught through the window, defective shower head, etc., were rectified, but our comments about the faults were received in a very unfriendly manner.|Due to a lack of time, I kindly asked if it was possible for us to cancel one of two massages in one evening. Although I accepted the cancellation, one of the owners came storming out of the office out of the blue and, completely unprepared, scolded me from above like a madwoman, ranting and raving until I couldn't put up with it any longer. It escalated completely in front of other guests and it turned into a nasty shouting match. The owners were extremely unfriendly and rude to us! I have never been treated so rudely in my entire life as I was by the two ladies who, according to them, are the owners. When I got upset that they were treating their guests like this, I got the snotty reply that they didn't care. They were fully booked anyway. Unfortunately, this can hardly be surpassed in terms of impertinence!||Ich fahre seit 15 Jahren in das Skigebiet, wurde aber noch nie so schlecht behandelt. In dieses Hotel werde ich nie wieder fahren. Wir waren mit mehreren Personen dort und hatten verschiedene Zimmer. Die neuen Zimmer sind sehr schön. Wir hatten zusätzlich auch eines der vielen älteren Zimmer mit vielen Mängeln. Die Mängel wie z.B. dauerhafter Zug durchs Fenster, defekte Duschbrause, etc. wurden zwar behoben, aber trotzdem wurden unsere Anmerkung über die Mängel sehr unfreundlich aufgenommen.|Ich habe wegen Zeitmangel freundlich gefragt, ob es möglich ist, dass wir eine von zwei Massagen an einem Abend stornieren könnten. Obwohl ich die Absage akzeptiert habe, kam wie aus heiterem Himmel eine der Besitzerinnen aus dem Büro gestürmt und hat völlig unvorbereitet wie eine verrückte von oben herab auf mich eingeschimpft, und herumgezetert, bis ich es mir nicht mehr länger habe gefallen lassen. Es ist vor anderen Gästen völlig eskaliert, und es kam zu einer üblen Schreierei. Die Besitzer waren extrem unfreundlich und unverschämt zu uns! Ich bin mein ganzes Leben noch nie so unverschämt behandelt worden, wie von den beiden Damen, die Ihrer Aussage nach die Besitzer sind. Als ich mich darüber aufgeragt habe, dass sie ihre Gäste so behandeln, habe ich die patzige Antwort bekommen, dass ihnen das egal ist. Sie wären eh ausgebucht. An Unverschämtheit leider kaum...

The Ladinia exceeded our expectations. The rooms were traditionally Italian but large and comfortable. We stayed in the Tyrol annex where each bedroom included a sitting area and a large dining area (handy, but not for dining as there were no cooking facilities). The staff were very knowledgeable and helpful in advising about the local ski area and the complimentary shuttle bus dropped off and picked up from three local gondolas which was a godsend as they were more than a comfortable walk away. The food in the Ladinia was very good with a nice variety. The gala dinner on New Years Eve looked fabulous although we didn't partake as we had prebooked to eat in town with friends. All in all I would certainly recommended the Ladinia and judging from all of the kisses and hugs in reception from returning guests I think many others...