Hotel Col Alto — Hotel in Pustertal - Val Pusteria

Superb hotel, located right in Corvara. Multiple buildings with access to main building underground and so easy.

The dining room offers a superb breakfast, the quality of the bread and even an omelette is ridiculously fresh and lights up the taste buds. Meals at dinner are very good and change every day. Was with a group of skiers and riders from the US for the week a few days ago.

The guest service provided by the staff is superb, attentive, intelligent, pragmatic, and expeditious.

Lobby bar is the best, the bartenders smart, snappy and with it. Lot of fun sitting there. Had lovely confabs with my fellow ski group folks and met some real nice people who were visiting on their own at the bar. They are real patient and will stay with you till you finish your spirits, just cool people.

For the nightlife oriented there is the Iceberg Bar in the hotel right off the lobby, have at it, it ‘s loud music but there they do adhere to closing times as locals visit and need to get home is the conjecture.

Ski lockers are in the basement which opens out into the place where the bus takes you. Airy, clean and with boot heaters in your locker so very professional and slick.

Location is superb as Sportalfredo has their rental store right outside the hotel so it’s a 10 second walk to get your rentals which can be booked online directly. The shuttle service takes your religiously daily to the lift hub in Corvara and will pick you up at days end if required. Actually, if you ski with an instructor-guide, they will show you a way to ski right to the back of the hotel but note, needs snow en route which we had.

Great expansive spa, where the masseuses really do break down your tension knots, and a plethora of choices in types of saunas etc.

The rooms are big, have balconies, now I was situated in the annex across the street, excellent location, views and room amenities are great, bathroom is spotless and huge.

Well that’s all I can remember, other than what a week ! And this was the perfect home base to come home to.

The extras, some of our group arrived very late due to flight rerouting cause of the Lufthansa strike. The hotel arranged for most needed food-snack bags for the hungry late and weary arrivals. On the way out, we left at an ungodly morning hour, again the Hotel gave all of us, a travel bag of sandwiches and fruits with water, note the sandwiches were so good, this person ate them at the hotel !

Just a great place to stay in the Dolomites. On par with and perhaps better than many other hotels, have frequented in the European Alps and most definitely better than even the ritzy 5 star places in the US !

Only negative I can think of but worth noting, there are no Coffee percolators/machines in the rooms so only way to get an early morning java or tea is to wait for the restaurant to open at 730am. Apparently a Dolomites thing but first time have seen that anywhere I can remember.

It is a skier-and riders hotel in the winter but for those wanting to hang around and do a spa day or go do other things, lots to be had but I have no idea, just heard so....

We booked as a large group and most of us were lucky with our room. The annexe across the road is where the quiet rooms are ,although it is a hike to get back and forth to the restaurant and the boot room each day. Our daughter was unlucky and got a room low down in the main part of the hotel . it was a time when they had a noisy singer in the bar running until midnight and then 11pm on successive nights, so if you want to go to sleep before 10.30 so you can get up early for skiing you the loud music from the bar coming up the stairs and along the corridoor and then an hour after the music stops the drunken or excited guests shoud a slow goodnight to each other while they stand on the stairs near your room . She was doubly unlucky in that the heating in her room was on 'super tropiccal ' and couldn't be switched off . When the maintenance guy came to fix it he first said she only had to turn it off, then failed to be able to turn it off himself and finally ,after four days of ridiculous heat and noise the management finally agreed to allocate a room on the fourth floor , so three good nights sleep at the end .

We can cope well with problems and most good managers in the hotels can apologise briefly m sort the problem or just move you and we end up loving them despite the problems . In Col Alto the desk staff were always lovely but always said that they could not do anything without agreeing it with the owners (who never seemed to be on site and meant that nothing happens for days ) . The staff on site are just not empowered and nice words are not much use .When we checked out i did meet one of the family/owners at last and he just denied that we reported the heating shambles early enough and he said that noise was common at this time of the year as Russian guests like to party..... I won't bore you with the minor details but we were given two bottles of wine that you could buy for 10 euros each in the bar and basically told that the hotel was fast and responsive and it was basically our fault etc . I am sure they will reply to this feedback with a repeat that normal guests like baking hot rooms ,that we said nothing until the end or other travesties of the facts .

I don't blame the nice staff from being defensive with the owners as the guy i spoke to was determined to just attack us gently and defend a refund .

enough of that subject - the food was variable and not up to the standard we ate in mountain restaurants , the spa was good , most staff were lovely and professional , the iceberg bar was fantastic and we loved the two bartenders who worked there.

If you have to book this hotel i would advise you to insist on...

I have mixed feelings about Col Alto. It is a great hotel but after my stay, I realize it's not my style.||All the pros:|1. Friendly and competent service from the front desk. Emails were responded to quickly and completely, questions answered clearly and always so helpful with printing documents.|2. Room size is great. Pillows and mattress and sofa comfortable. And we have direct view of the beautiful mountain. The slippers provided were of excellent quality, very thick. We were not in a Suite.|3. Big selection at breakfast.|4. I love the sauna area! Love there are always tons of towels available and the attendant always comes in and checks that everything is ok. Love the apples, water and tea provided right there.|5. Bus stop is right there! And the lovely Speck store and grocery store just down the street.|6. The hotel feels very new and refreshed.|7. The very spacious lobby area with tons of comfortable seating. It's nice to plop down there in the afternoon or after breakfast.||The aspects that make this a 4 instead of a 5 for me:|1. It is an extremely busy hotel that's best suited for a bigger group. At dinner there was maybe 200 people in the dining room. There was constant noise and din in the hotel.|2. The breakfast needs some variety. For a mandatory 7 day stay, it gets boring to see the same cold cuts, bread, egg and granola every day. They change up the pastries. |3. The dinner to us was at most average, not a gourmet experience as some comments make it to be. The dinner is a great deal at euro 35. With this, you get a buffet with a lot of different types of food and can also order off a 3 course menu that changes every night. I think if you keep your expectations reasonable, you are ok. 1 night, they forgot to put sauce on our pork main dish. |4. Because we only paid for breakfast, we didn't get assigned seating. Every breakfast, we were shown to a new table. Some days we were put in a semi enclosed part seated so close with a different party even though there were still so many open spots in the restaurant.||I would recommend Col Alto if you are travelling in a bigger group or with family and friends, prefer a lively hotel and convenience of having dinner...