Visited on March 9th, 2020. Excellent location, very friendly staff. 7 minutes walk from the tram stop Kumamotojo-city Hall. The view to the castle (currently still under reconstruction) is offered from the roof top. I can't say I really could appreciate it: it was raining cats and dogs on that day. Minus points: the room windows are small, and this is reinforced glass with metallic gitter. It feels like prison to me (too much time spent in Toyoko-Inn hotels I suppose). there was a complicated coffee making machine, a capsule thing. But no water kettle. They have some at the reception, but you have to ask for them....If only I had known before leaving Fun fact: they provide night gowns. A nice attention, if the buttons were not too small for their openings. the thing kept on opening itself... (note: they are aware of it; apparently, the garment was designed by students.) Breakfast: option between Japanese and Western, plus a buffet for additional helpings and drinks. they only have black - American style coffee. I really missed the milk (not even available in the kitchen) Special mention to the staff: seeing that I had no mask in this time of pandemic - the product had been out of stock in Japan since I arrived -, the nice lady at the reception gave me 3...
Read moreThe room is very clean 😍There is also an automatic coffee and tea machine.The front desk is friendly, they sell lots of drinks and food, and the prices are cheap!Last time I was so tired that I forgot to go fishing and also lost my apple watch cover. Finally, after the cleaning staff found it, I placed it on the desk and thanked them🥹🥹I think it's a good idea to send a free drink ticket for one night and choose the vending machine in front of the front desk from 1:00 pm to 11:00 pm every day 😊I'm planning to clean up the liquor store, and the employees are friendly, and I'm so tired that I can't see the apple watch cover, and I'm going to wipe out the responsibility of the staff, and I'm going to have a good time with the staff, and I'm so grateful that I'm busy 🥹🥹Inside the liquor store, there is an automatic tea foaming machine, and there are also drinks and Japanese food sales, which is very convenient! The last night I lived in Tokyo, I sent a free drink ticket, and I was able to work from 1:00 PM to 11:00 PM every day in front of the underground box, and there was an automatic drinking machine available, and it was...
Read moreParts of the hallway smelled musty.Also, since I didn't have a breakfast ticket, I asked the person at the reception desk and was told to check with the front desk to see if it was a plan that included breakfast.I thought it was a misunderstanding, so I went back to the room and checked again, but I found out that I had booked a plan that included breakfast.I felt kind of cheated.I was satisfied with the location as I could see Kumamoto Castle from my room, but the entrance to Kumamoto Castle was much further away than I expected, over a 15 minute walk, so I recommend a hotel near...
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