Kumamoto Tokyu REI Hotel — Hotel in Kumamoto

The location of the hotel is ok - it is near a tram stop as others have mentioned. The room was OK size. Those are the only positive things to say about this hotel. ||||The front desk were very rude. They gave us a smoking room which they insisted we chose but we didn't - we have a baby with us. Also the only hotel we have been in on our travels for 2 months with no baby cot available ! The room itself overlooked a very busy and noisy road which made it difficult to sleep. The whole place was tatty. The breakfast - the japanese style was ok and the western breakfast was terrible. ||||Also they gave us 2 key cards. When we were checking out ... they would not let us leave the hotel unless we could hand back both key cards. My husband had to look through to find the other one. Very awkward and unnecessary experience. It was not a key but a plastic key card which presumably hotels have because they cost very...

The location of the hotel is ok - it is near a tram stop as others have mentioned. The room was OK size. Those are the only positive things to say about this hotel. ||||The front desk were very rude. They gave us a smoking room which they insisted we chose but we didn't - we have a baby with us. Also the only hotel we have been in on our travels for 2 months with no baby cot available ! The room itself overlooked a very busy and noisy road which made it difficult to sleep. The whole place was tatty. The breakfast - the japanese style was ok and the western breakfast was terrible. ||||Also they gave us 2 key cards. When we were checking out ... they would not let us leave the hotel unless we could hand back both key cards. My husband had to look through to find the other one. Very awkward and unnecessary experience. It was not a key but a plastic key card which presumably hotels have because they cost very...

This hotel has tiny rooms and is in a busy part of Kumamoto. The rooms are pretty tight and basic. I've never been in such a small hotel room and I'm over six feet. The wifi connection is VERY poor! There's a restaurant downstairs that serves breakfast and dinner. Upside is that it is convenient for transportation with the Karashimacho tram station just steps away and taxis and shopping. There's a 24-hr restaurant adjacent that doesn't take American credit cards. The neighborhood is full of bars but just round the corner there's a convenience store which is quite convenient. Further down the adjacent shopping alley is a Starbucks. The western breakfast was OK but very...