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Ryokan Konoyu — Hotel in Minamioguni

Name
Ryokan Konoyu
Description
Warmly furnished quarters in a quaint hot spring inn offering complimentary breakfast & dinner.
Nearby attractions
黒川温泉観光旅館協同組合(風の舎)
6594-3 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Kurokawa Jizoson
6612-2 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Nearby restaurants
nez(ネズ)
6695 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Sumiyoshi Restaurant
6603 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Warokuya Restaurant
6600-1 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
黒川温泉 予祝 よしゅく
Japan, 〒869-2402 Kumamoto, Aso District, Minamioguni, Manganji, 6600-1 2階
Tsuji no Chaya
Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Nearby hotels
Kurokawa Onsen Gosho Gekkoju
6777-2 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Kurokawaso
Japan, 〒869-2402 Kumamoto, Aso District, Minamioguni, Manganji, 6755-1 黒川荘
コンテナハウスヴィラくろかわ
6776-1 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Yamabiko Ryokan
6704 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Fumoto Ryokan
6697 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Ryokan Yumotoso
6700番地 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Kurokawa Onsen Shinmei-kan
Japan, 〒869-2400 Kumamoto, Aso District, 南小国町黒川温泉
Wafuryokan Misato
6690 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Sanga Ryokan 山河旅館
6961-1 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Yamanoyu
6601-4 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
Related posts
Keywords
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Ryokan Konoyu things to do, attractions, restaurants, events info and trip planning
Ryokan Konoyu
JapanKumamoto PrefectureMinamioguniRyokan Konoyu

Basic Info

Ryokan Konoyu

6784 Manganji, Minamioguni, Aso District, Kumamoto 869-2402, Japan
4.0(470)

Ratings & Description

Info

Warmly furnished quarters in a quaint hot spring inn offering complimentary breakfast & dinner.

attractions: 黒川温泉観光旅館協同組合(風の舎), Kurokawa Jizoson, restaurants: nez(ネズ), Sumiyoshi Restaurant, Warokuya Restaurant, 黒川温泉 予祝 よしゅく, Tsuji no Chaya
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Phone
+81 967-48-8700
Website
kounoyu.jp

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Reviews

Nearby attractions of Ryokan Konoyu

黒川温泉観光旅館協同組合(風の舎)

Kurokawa Jizoson

黒川温泉観光旅館協同組合(風の舎)

黒川温泉観光旅館協同組合(風の舎)

4.0

(197)

Open 24 hours
Click for details
Kurokawa Jizoson

Kurokawa Jizoson

4.0

(41)

Open 24 hours
Click for details

Nearby restaurants of Ryokan Konoyu

nez(ネズ)

Sumiyoshi Restaurant

Warokuya Restaurant

黒川温泉 予祝 よしゅく

Tsuji no Chaya

nez(ネズ)

nez(ネズ)

5.0

(11)

Click for details
Sumiyoshi Restaurant

Sumiyoshi Restaurant

3.9

(85)

Click for details
Warokuya Restaurant

Warokuya Restaurant

4.1

(137)

Click for details
黒川温泉 予祝 よしゅく

黒川温泉 予祝 よしゅく

4.6

(25)

Click for details
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Reviews of Ryokan Konoyu

4.0
(470)
avatar
4.0
12y

We found Kounoyu by calling one Onsen that was full (we attempted to book last minute just after the New year!) and were suggested to call the Kurokawa Spa Association (this a very organized system created between the different ryokans located on this area).||||Kurokawa Spa Hotel Association Information Center||Kurokawa Sakura-dori, Minami-oguni-machi,||Aso-gun, Kumamoto Pref. 869-2402 Japan||||http://www.kurokawaonsen.or.jp/english/||Tel: +81-967-44-0076||||There was a lady there that spoke a bit of English there. ||||After contacting the Kurokawa Spa Association, they were able to find which ryokans had availability based on our specific requests (real time - within their computer system) - private rotenburo (outdoor bath) etc...||||Luckily one ryokan had just received a cancellation, Kounoyu Ryokan, and we managed to get an apartment style cottage there (2 floors): ||* 1st floor - toilet, indoor bath, beautiful outdoor bath, and sitting area with TV and fantastic massage chair! ||* 2nd floor - tatami style bedroom and small sitting area.||||Kounoyu Ryokan info:||Http://www.kounoyu.jp||Tel: +81 967 48 8700||Fax: +81 967 48 8701||||Meals were taken in a separate annexe in a private room just for my husband, my 2.5 year old son and I.||||It is nicely situated slightly apart from most of the other ryokans located in the center of Kurokawa village. That made for an even more peaceful environment despite the fact that everywhere was full for the New Year holidays...||||One head staff there spoke English very well!! A huge help for foreigners. ||||They also have a car/shuttle that can take you the center of the small Kurokawa Village. You can just call them when you need to be picked up again. ||||Our room was nice, not the best I've been to, as the furniture was slightly outdated, but the futons were perfect and so comfortable, I had one of the best sleeps there, compared to other Onsen places I've stayed in. It was extremely peaceful and our private rotenburo bath made up for the older looking rattan furniture...||||Our outdoor bath was made of stone, was of the perfect temperature and surrounded by trees and bushes... It had a little "cave" area which is perfect for rainy days to hide under and still be able to appreciate the view. It snowed on the night we arrived, so that made for an even more romantic and unique experience!||||The service was perfect! We were welcomed when we drove up to the entrance. As it was snowing, they quickly helped us with our luggage and then they drove our car a little further up to the parking lot, while we settled in the cozy Japanese style lobby to proceed with the check in. ||||We were greeted in the lobby by one of the ladies dressed in a kimono, who introduced our room to us and looked after us for both dinner and breakfast, until the checkout. She even gave my son a little packet of cookies as a good bye gift... :-) ||||We proceeded to the room and after the general introduction, were offered a welcome tea and a little snack of Zenzai (hot red bean soup with a mochi (sticky rice) ball)). We were also asked to choose from one of 6 choices of incense sticks which would be infused in our room during our dinner in the annexe cottage (1 min. Walk from our apartment), while the staff would set up the futon beds. A very nice touch I have not seen in other ryokans. Just a side note: the incense fragrance was extremely mild, for those who have sensitive noses, so it shouldn't disturb even the more sensitive...||||In terms of amenities provided, you have everything necessary, apart from shaving cream/gel - though a disposable rasor is provided. The amenities can be found in lovely Japanese style pouch bags that you can bring home with you. They also offer two medium sized hand or hair (for women with longer hair) japanese style towels for you to take as a souvenir. Another lovely touch. (see photos) ||||They also had make up remover, face cleanser, toner, lotion and Onsen water spray available. Not that this is a huge issue, but for women with long, difficult to control hair, I would suggest bringing your own shampoo and conditioner (smaller travel bottles can be purchased in any convenience store around Japan), though these, along with liquid body soap are provided... They are just extremely ineffective! (Again not big deal..., but just a side note).||||Dinner (kaiseki style) included a delicious array of sashimi (including a portion of horse meat sashimi - a delicacy in the Kumamoto region), small appetizer dishes, a mouth-watering puff-pastry pie filled with lobster, lobster miso soup and a shabu shabu with wagyu beef. ||||Breakfast was just as good, including hot tofu (served with a ponzu sauce - soya-sayce with lemon or yuzu juice) and other small dishes.||||For families with younger children, you can also ask for children's meals (at an extra cost).||||Following breakfast we went to use the family bath that you can book in advance for 1 hour (we booked the night before, since the evening was already booked out) that had a beautiful view and was spacious enough for at least 6 people. Again, the water was the perfect temperature and the ambiance delightful. |||| The only downer was that the changing area of this family bath had no heating!!! And there was literally frost on the mirror and clock - it was almost painful stripping down or getting dressed again! Obviously this is less of an issue in spring or summer... But in summer, when it gets quite hot, getting out of the bath and having no air conditioning (as other ryokans do) would be equally uncomfortable. ||||Overall, the service was wonderful, food was great and our private bath was perfect! I only gave 4 stars for the rooms simply because some of the items were getting old. And the "apartment" of 2 floors, in the stairway area, had no heating, so I was slightly hesitant to go to the restroom in the middle of the night, having to tear myself away from our toasty bedroom and futon... Besides that, the sitting area and bedroom were both extremely warm and accommodating...||||I would still suggest this lovely ryokan with exceptional service to any Onsen...

   Read more
avatar
4.0
12y

We found Kounoyu by calling one Onsen that was full (we attempted to book last minute just after the New year!) and were suggested to call the Kurokawa Spa Association (this a very organized system created between the different ryokans located on this area).||||Kurokawa Spa Hotel Association Information Center||Kurokawa Sakura-dori, Minami-oguni-machi,||Aso-gun, Kumamoto Pref. 869-2402 Japan||||http://www.kurokawaonsen.or.jp/english/||Tel: +81-967-44-0076||||There was a lady there that spoke a bit of English there. ||||After contacting the Kurokawa Spa Association, they were able to find which ryokans had availability based on our specific requests (real time - within their computer system) - private rotenburo (outdoor bath) etc...||||Luckily one ryokan had just received a cancellation, Kounoyu Ryokan, and we managed to get an apartment style cottage there (2 floors): ||* 1st floor - toilet, indoor bath, beautiful outdoor bath, and sitting area with TV and fantastic massage chair! ||* 2nd floor - tatami style bedroom and small sitting area.||||Kounoyu Ryokan info:||Http://www.kounoyu.jp||Tel: +81 967 48 8700||Fax: +81 967 48 8701||||Meals were taken in a separate annexe in a private room just for my husband, my 2.5 year old son and I.||||It is nicely situated slightly apart from most of the other ryokans located in the center of Kurokawa village. That made for an even more peaceful environment despite the fact that everywhere was full for the New Year holidays...||||One head staff there spoke English very well!! A huge help for foreigners. ||||They also have a car/shuttle that can take you the center of the small Kurokawa Village. You can just call them when you need to be picked up again. ||||Our room was nice, not the best I've been to, as the furniture was slightly outdated, but the futons were perfect and so comfortable, I had one of the best sleeps there, compared to other Onsen places I've stayed in. It was extremely peaceful and our private rotenburo bath made up for the older looking rattan furniture...||||Our outdoor bath was made of stone, was of the perfect temperature and surrounded by trees and bushes... It had a little "cave" area which is perfect for rainy days to hide under and still be able to appreciate the view. It snowed on the night we arrived, so that made for an even more romantic and unique experience!||||The service was perfect! We were welcomed when we drove up to the entrance. As it was snowing, they quickly helped us with our luggage and then they drove our car a little further up to the parking lot, while we settled in the cozy Japanese style lobby to proceed with the check in. ||||We were greeted in the lobby by one of the ladies dressed in a kimono, who introduced our room to us and looked after us for both dinner and breakfast, until the checkout. She even gave my son a little packet of cookies as a good bye gift... :-) ||||We proceeded to the room and after the general introduction, were offered a welcome tea and a little snack of Zenzai (hot red bean soup with a mochi (sticky rice) ball)). We were also asked to choose from one of 6 choices of incense sticks which would be infused in our room during our dinner in the annexe cottage (1 min. Walk from our apartment), while the staff would set up the futon beds. A very nice touch I have not seen in other ryokans. Just a side note: the incense fragrance was extremely mild, for those who have sensitive noses, so it shouldn't disturb even the more sensitive...||||In terms of amenities provided, you have everything necessary, apart from shaving cream/gel - though a disposable rasor is provided. The amenities can be found in lovely Japanese style pouch bags that you can bring home with you. They also offer two medium sized hand or hair (for women with longer hair) japanese style towels for you to take as a souvenir. Another lovely touch. (see photos) ||||They also had make up remover, face cleanser, toner, lotion and Onsen water spray available. Not that this is a huge issue, but for women with long, difficult to control hair, I would suggest bringing your own shampoo and conditioner (smaller travel bottles can be purchased in any convenience store around Japan), though these, along with liquid body soap are provided... They are just extremely ineffective! (Again not big deal..., but just a side note).||||Dinner (kaiseki style) included a delicious array of sashimi (including a portion of horse meat sashimi - a delicacy in the Kumamoto region), small appetizer dishes, a mouth-watering puff-pastry pie filled with lobster, lobster miso soup and a shabu shabu with wagyu beef. ||||Breakfast was just as good, including hot tofu (served with a ponzu sauce - soya-sayce with lemon or yuzu juice) and other small dishes.||||For families with younger children, you can also ask for children's meals (at an extra cost).||||Following breakfast we went to use the family bath that you can book in advance for 1 hour (we booked the night before, since the evening was already booked out) that had a beautiful view and was spacious enough for at least 6 people. Again, the water was the perfect temperature and the ambiance delightful. |||| The only downer was that the changing area of this family bath had no heating!!! And there was literally frost on the mirror and clock - it was almost painful stripping down or getting dressed again! Obviously this is less of an issue in spring or summer... But in summer, when it gets quite hot, getting out of the bath and having no air conditioning (as other ryokans do) would be equally uncomfortable. ||||Overall, the service was wonderful, food was great and our private bath was perfect! I only gave 4 stars for the rooms simply because some of the items were getting old. And the "apartment" of 2 floors, in the stairway area, had no heating, so I was slightly hesitant to go to the restroom in the middle of the night, having to tear myself away from our toasty bedroom and futon... Besides that, the sitting area and bedroom were both extremely warm and accommodating...||||I would still suggest this lovely ryokan with exceptional service to any Onsen...

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avatar
4.0
2y

First of all, Kurokawa Onsen is really a good choice. Except for the slight inconvenience of transportation, it can only be reached by bus. This is my sixth trip to Japan. Compared with the hot springs in Hokkaido, Kinosaki, Shirahama, Kii Katsuura, Gero, and Hakone, this place is no less inferior. The entire Kurokawa Onsen is located on the mountainside. There are very few foreign tourists here, mainly Japanese local tourists. Compared with the feeling of being surrounded by Koreans in Yufuin Hot Spring this time, this place is simply paradise! As for the hotel, the service is very good. From the arrival at the station to the departure, the hotel picks up the whole journey. The number of hot springs and private hot springs per capita is definitely the highest here. There are relatively large private hot springs in the room, and secondly, you can make an appointment. The family private hot springs in the hotel, and finally the public hot springs in the hotel (because the number of rooms in each Kurokawa Hot Spring is generally small, generally 8-12 rooms, except for the properties of hotels such as Xinming Pavilion and Menglongdan, the rooms There will be more), and in the public hot springs, it is almost contracted by one person, so there is basically no time to buy hand cards to soak in other hot springs. The hotel is located at a slightly higher altitude than other hot spring hotels, relatively quiet, and each room is a separate building. If the only shortcoming, I think it is the dinner part, which provides local horse meat sashimi and wagyu small hot pot. The quality of wagyu beef is relatively average, and I personally have no feeling for horse meat sashimi. Hot spring hotels with the same price can provide more in some places. Excellent meal. The overall quality of Kurokawa Onsen is very good, it is worth...

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Dario DonaldsonDario Donaldson
This was my first ryokan experience and it was amazing! The staff picked us up at the bus stop and brought our bags to the ryokan. While they were getting our rooms ready, they dropped us off near the tourist center in the little village. We walked around for a few hours, kurokawa is amazing and beautiful. They picked us up and took us to the ryokan. The staff was already outside waiting for us. It was a great experience to be welcomed. They took us to our room and told us about the facilities and the private hot spring we could use. Our room was perfect and we also had a little outdoor bath that came with the room. The Yukata's we changed into were so comfortable and nice to wear. We also got the dinner which was amazing. There weren't a lot of guests so we were taken to a private room for the meal. The quality and preparation of the food was amazing. The staff was very friendly and explained each item for us and showed us the proper way to enjoy each item of food. The breakfast was as good as the dinner. Everything was fresh and tasty. We were looking for a proper ryokan experience and Ryokan Konoyu is that place. I am excited to plan another trip to Japan to just come and visit Konoyu again.
鶏マニア鶏マニア
最初に。ここは若女将の体たらくの店です。 これは文句ではありませんので勘違いなさらぬよう。正直な感想と提案です。 チェックインから晩御飯・風呂までは最高でした。 メガネの兄さんの対応はok。2年前も対応してくれた。接客は最高。 ご飯も料理長2年前と変わったらしいが相変わらず美味い。特段朴葉味噌旨し。他は記憶あんまり無い。赤牛ローストビーフ1切れ美味かった。 風呂も広々快適で良き良き。 部屋にはマッサージチェア有り。椅子の起きる倒れるのボタンあり。 足はの強さは良き。背中はかなり痛い。 背中だけは止めた。 一階内湯最高。二階も以前より新しくなって、横広の和室。 無駄なものが無く、スッキリとしてて意外に広く感じた。 テレビも開閉可能。トイレも1階2階にあるので使い勝手も良い。 寝床もクッションが高く布団もふかふかで良きでした。よく寝れそう。 寝る所の頭にコンセント有り。 スマホの充電には最適。 夜中の23時頃。 Gがでた。しかも二階の寝る布団の所に。。嘘だろ。よりよって外じゃ無くて俺の所かよ。 出ただけなら良いが、、問題はゴキジェットのスプレー(玄関横に1本設置) が中身が殆どなく、、、 Gが大きくて中々死ななくて、、中身は空になり、、、そこから10分くらい汗だくで格闘しました。 ※一階ではなく、 二階の寝室に馬鹿でかいのが出たので寝室にかよ!!場所が壁ではなく、布団の上よ。。嫁はソッコーで1階へ荷物をダッシュで持って降りて一階のマッサージチェアで震えておりました。 最初に見つけたのは妻で、 生きてるGを目の当たりしながら怯える妻の顔を見ながら今までの喜びが一気に興醒めに変わるという最悪な状況。視界に入った瞬間内線9番を連打。。 しかし、フロントに繋がらん。。車の鍵も受付の方に預けてたのでゴキジェットのスプレーも買いにも行けん。。。発狂しそうでした。。 そっから玄関を飛び出しフロントまで行くが、なんと真っ暗で閉まってて入れない。勝手口から出て再度フロントまで行こうとしても閉まってるので当然中には入れない。 次の策としてそういえば姉妹店があると言ってたのを思い出し、姉妹店に電話。かけるとすぐ男性が電話口に出た。 そこからは矢継ぎ早に、取り乱しながらも早くゴキジェット持ってきて!!と伝えました。 何故ならまだ部屋の中にいるからな!!生きてるGが。 落ち着いてられませんでしたね当時は。 嫁にその旨伝えて汗だくの中外でゴキジェット到着を待つ事20分程。車が来て、申し訳なさそうに男性の方が旅館の鍵を開けて、ゴキジェットを探すが何故か見つからない模様。 違うジェットを持ってくる始末。おいおいこのスタッフは系列の旅館のどこに何があるかを知らないのか?こっちはマジで急いんでるんだが!! 怒りの気持ちを抑えながらグッと我慢しながら、隣のお客様や他のお客様に大きな声出したかもだから申し訳ございませんとお伝えくださいとその男性スタッフに伝えて男性スタッフには早く姉妹店に退散してもらいました。 その男性からは結局キンチョールを渡されてええ!?これかよ?ゴキジェットを下さいよ。 これでGが死ぬ訳ねーやん!知らねーの?Gのタフさを。 と思いながらもソッコー走って部屋に戻り5分程格闘してようやく息の根を止めて部屋も拭き直して、汗かきながら嫁を落ち着かせるまでに1時間くらい要しました。 勿論朝まで嫁はまだ他にGいるんじゃないの?と不安げずーっと朝まで1階2階を行ったり来たりしながら動くのでろくに眠る事もできず、睡眠アプリで覚醒12回してゆっくり出来ずモヤモヤしながら朝食の時間に。 朝食の時にメガネ兄さんに共有されてますか?と聞いたら申し訳ございませんとは言ってくれましたが、そのメガネ兄さん責任者ではないようで、、、話を聞いたらどうやら若女将が責任者のようです。 という事は若女将当然この事知ってるはずだよね。 女性なら虫が苦手な人からしたらどういうふうになるか想像つくよね。 ゴキジェットの在庫無かったとか言い訳つかんよね。 と頭の中で想像しながら朝飯食って(美味しかった)風呂入ってもうさっさと帰ろうという事で早めにチェックアウトしました。 で、最後お会計。昨日の姉妹店から鍵を開けにやってきた男性が申し訳なさそうに(昨夜は大変ご迷惑をおかけしました)とおっしゃってくださいました。 若女将がどうしても本日来れないという事で申し訳ないというお言葉とお気持ち(中身は化粧品)を頂戴しました。 その時はいいよいいよと言いましたが、俺の番号が宿で共有されてるなら責任者から直接謝罪があって然るべきなんじゃね?番号も住所も把握されてるよね? と言いたくなりました。その受付の男性は責任者ではないであろう人だったので。 責任者誰よ?若女将じゃねーの?と言いてーよ。 俺が仕事でアラブからきたバリバリのスーパー金持ちの人だったらこんな対応しないんじゃないかなーと。 俺黒川温泉だけでは無く、ここよりも高価な旅館も安い旅館も結構泊まってきてますよ? 何が言いたいかと言うと、もっと本当に親身になって対応して頂きたかった。そちら側からしたらただ電話かけて謝るだけだろうけど、受け取り方は全く変わります。本当です。 モノより文章、文章より言葉。 帰りに受付にいた男性は悪くないです。ゴキジェットではないがスプレー持ってきてくれたので。 長分失礼しました。以上が事実です。 改善要望として、 値段高くしても全然いくので、夜中も1人はスタッフ在中希望。→即対応出来るようにしてくれると安心する。 無理ならゴキジェットの残増やして残が足りないという事が絶対ないようにしておかないと、 女性同士の場合は最悪で可哀想な目に遭います。 悪夢に変わります。 時期にもよると思うが所詮山の中。 部屋に入ってくる可能性は0ではないという事。改造して新しくなってもね。 事実です。 オーナーは、胡座を書いては絶対ダメ。 大女将がいるらしいけど実質経営はその娘さんらしいやん。 その娘さんは若女将との事。 姉妹店に電話してもってきてもらったけどあくまでそれは応急処置ね。持ってきてくれた男性には感謝です。 電話にたまたま出てくれたから良かったが。電話に出なかったら次は無かっただろう。。。 何故なら客は①美味い飯、②静かな空間、③疲れをとりにわざわざここにきてるのだから。④あと良い接客。 その④個が大事。 くだらん言い訳はせんでいいので、全て共有して改善して行きましょう。 私知りませんではおかしな話なので。じゃらん1位なんでしょ?有名店なら尚更簡単な事に気をつけんといかんちゃないですか? それくらいも出来ないなら賞状とか外したほうがいいですよ。 難しい事してる訳ではないだろうから。 スタッフいないなら増やすとか。その分金額に上乗せしてもお客様は気にしないと思います。 そんだけ立派な宿というのは周知の上で書いてます。 全国からここめがけて遠い所を遥々くる人も中にはいますからね。。 素晴らしい宿なのは私も十分理解してます。 しかし年中を通して、サービスとは何か!!!初志貫徹。一時が万事。夏の場合・冬の場合・繁忙期・閑散期全て前向きに考えて行動ですよ。 こうの湯を超えるのはこうの湯しかおらん!! 胡座をかくなよ若女将よ。
Meryll HooverMeryll Hoover
First ryokan experience The real plus is the private outdoor onsen where you can modulate the temperature with hot(spring) water or cold water. The set up is relaxing except maybe for the lighting in the house which is neon like and not at all relaxation friendly. Dinner and breakfast are kaiseki style in the dining room. I personnally found all foods to be very strange in taste and very difficult to eat... so I enjoyed the experience but not the meal. Check in is at 3pm and check out is at 10am...makes the price of the room (~400$) a bit to steep for what we really got.
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This was my first ryokan experience and it was amazing! The staff picked us up at the bus stop and brought our bags to the ryokan. While they were getting our rooms ready, they dropped us off near the tourist center in the little village. We walked around for a few hours, kurokawa is amazing and beautiful. They picked us up and took us to the ryokan. The staff was already outside waiting for us. It was a great experience to be welcomed. They took us to our room and told us about the facilities and the private hot spring we could use. Our room was perfect and we also had a little outdoor bath that came with the room. The Yukata's we changed into were so comfortable and nice to wear. We also got the dinner which was amazing. There weren't a lot of guests so we were taken to a private room for the meal. The quality and preparation of the food was amazing. The staff was very friendly and explained each item for us and showed us the proper way to enjoy each item of food. The breakfast was as good as the dinner. Everything was fresh and tasty. We were looking for a proper ryokan experience and Ryokan Konoyu is that place. I am excited to plan another trip to Japan to just come and visit Konoyu again.
Dario Donaldson

Dario Donaldson

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最初に。ここは若女将の体たらくの店です。 これは文句ではありませんので勘違いなさらぬよう。正直な感想と提案です。 チェックインから晩御飯・風呂までは最高でした。 メガネの兄さんの対応はok。2年前も対応してくれた。接客は最高。 ご飯も料理長2年前と変わったらしいが相変わらず美味い。特段朴葉味噌旨し。他は記憶あんまり無い。赤牛ローストビーフ1切れ美味かった。 風呂も広々快適で良き良き。 部屋にはマッサージチェア有り。椅子の起きる倒れるのボタンあり。 足はの強さは良き。背中はかなり痛い。 背中だけは止めた。 一階内湯最高。二階も以前より新しくなって、横広の和室。 無駄なものが無く、スッキリとしてて意外に広く感じた。 テレビも開閉可能。トイレも1階2階にあるので使い勝手も良い。 寝床もクッションが高く布団もふかふかで良きでした。よく寝れそう。 寝る所の頭にコンセント有り。 スマホの充電には最適。 夜中の23時頃。 Gがでた。しかも二階の寝る布団の所に。。嘘だろ。よりよって外じゃ無くて俺の所かよ。 出ただけなら良いが、、問題はゴキジェットのスプレー(玄関横に1本設置) が中身が殆どなく、、、 Gが大きくて中々死ななくて、、中身は空になり、、、そこから10分くらい汗だくで格闘しました。 ※一階ではなく、 二階の寝室に馬鹿でかいのが出たので寝室にかよ!!場所が壁ではなく、布団の上よ。。嫁はソッコーで1階へ荷物をダッシュで持って降りて一階のマッサージチェアで震えておりました。 最初に見つけたのは妻で、 生きてるGを目の当たりしながら怯える妻の顔を見ながら今までの喜びが一気に興醒めに変わるという最悪な状況。視界に入った瞬間内線9番を連打。。 しかし、フロントに繋がらん。。車の鍵も受付の方に預けてたのでゴキジェットのスプレーも買いにも行けん。。。発狂しそうでした。。 そっから玄関を飛び出しフロントまで行くが、なんと真っ暗で閉まってて入れない。勝手口から出て再度フロントまで行こうとしても閉まってるので当然中には入れない。 次の策としてそういえば姉妹店があると言ってたのを思い出し、姉妹店に電話。かけるとすぐ男性が電話口に出た。 そこからは矢継ぎ早に、取り乱しながらも早くゴキジェット持ってきて!!と伝えました。 何故ならまだ部屋の中にいるからな!!生きてるGが。 落ち着いてられませんでしたね当時は。 嫁にその旨伝えて汗だくの中外でゴキジェット到着を待つ事20分程。車が来て、申し訳なさそうに男性の方が旅館の鍵を開けて、ゴキジェットを探すが何故か見つからない模様。 違うジェットを持ってくる始末。おいおいこのスタッフは系列の旅館のどこに何があるかを知らないのか?こっちはマジで急いんでるんだが!! 怒りの気持ちを抑えながらグッと我慢しながら、隣のお客様や他のお客様に大きな声出したかもだから申し訳ございませんとお伝えくださいとその男性スタッフに伝えて男性スタッフには早く姉妹店に退散してもらいました。 その男性からは結局キンチョールを渡されてええ!?これかよ?ゴキジェットを下さいよ。 これでGが死ぬ訳ねーやん!知らねーの?Gのタフさを。 と思いながらもソッコー走って部屋に戻り5分程格闘してようやく息の根を止めて部屋も拭き直して、汗かきながら嫁を落ち着かせるまでに1時間くらい要しました。 勿論朝まで嫁はまだ他にGいるんじゃないの?と不安げずーっと朝まで1階2階を行ったり来たりしながら動くのでろくに眠る事もできず、睡眠アプリで覚醒12回してゆっくり出来ずモヤモヤしながら朝食の時間に。 朝食の時にメガネ兄さんに共有されてますか?と聞いたら申し訳ございませんとは言ってくれましたが、そのメガネ兄さん責任者ではないようで、、、話を聞いたらどうやら若女将が責任者のようです。 という事は若女将当然この事知ってるはずだよね。 女性なら虫が苦手な人からしたらどういうふうになるか想像つくよね。 ゴキジェットの在庫無かったとか言い訳つかんよね。 と頭の中で想像しながら朝飯食って(美味しかった)風呂入ってもうさっさと帰ろうという事で早めにチェックアウトしました。 で、最後お会計。昨日の姉妹店から鍵を開けにやってきた男性が申し訳なさそうに(昨夜は大変ご迷惑をおかけしました)とおっしゃってくださいました。 若女将がどうしても本日来れないという事で申し訳ないというお言葉とお気持ち(中身は化粧品)を頂戴しました。 その時はいいよいいよと言いましたが、俺の番号が宿で共有されてるなら責任者から直接謝罪があって然るべきなんじゃね?番号も住所も把握されてるよね? と言いたくなりました。その受付の男性は責任者ではないであろう人だったので。 責任者誰よ?若女将じゃねーの?と言いてーよ。 俺が仕事でアラブからきたバリバリのスーパー金持ちの人だったらこんな対応しないんじゃないかなーと。 俺黒川温泉だけでは無く、ここよりも高価な旅館も安い旅館も結構泊まってきてますよ? 何が言いたいかと言うと、もっと本当に親身になって対応して頂きたかった。そちら側からしたらただ電話かけて謝るだけだろうけど、受け取り方は全く変わります。本当です。 モノより文章、文章より言葉。 帰りに受付にいた男性は悪くないです。ゴキジェットではないがスプレー持ってきてくれたので。 長分失礼しました。以上が事実です。 改善要望として、 値段高くしても全然いくので、夜中も1人はスタッフ在中希望。→即対応出来るようにしてくれると安心する。 無理ならゴキジェットの残増やして残が足りないという事が絶対ないようにしておかないと、 女性同士の場合は最悪で可哀想な目に遭います。 悪夢に変わります。 時期にもよると思うが所詮山の中。 部屋に入ってくる可能性は0ではないという事。改造して新しくなってもね。 事実です。 オーナーは、胡座を書いては絶対ダメ。 大女将がいるらしいけど実質経営はその娘さんらしいやん。 その娘さんは若女将との事。 姉妹店に電話してもってきてもらったけどあくまでそれは応急処置ね。持ってきてくれた男性には感謝です。 電話にたまたま出てくれたから良かったが。電話に出なかったら次は無かっただろう。。。 何故なら客は①美味い飯、②静かな空間、③疲れをとりにわざわざここにきてるのだから。④あと良い接客。 その④個が大事。 くだらん言い訳はせんでいいので、全て共有して改善して行きましょう。 私知りませんではおかしな話なので。じゃらん1位なんでしょ?有名店なら尚更簡単な事に気をつけんといかんちゃないですか? それくらいも出来ないなら賞状とか外したほうがいいですよ。 難しい事してる訳ではないだろうから。 スタッフいないなら増やすとか。その分金額に上乗せしてもお客様は気にしないと思います。 そんだけ立派な宿というのは周知の上で書いてます。 全国からここめがけて遠い所を遥々くる人も中にはいますからね。。 素晴らしい宿なのは私も十分理解してます。 しかし年中を通して、サービスとは何か!!!初志貫徹。一時が万事。夏の場合・冬の場合・繁忙期・閑散期全て前向きに考えて行動ですよ。 こうの湯を超えるのはこうの湯しかおらん!! 胡座をかくなよ若女将よ。
鶏マニア

鶏マニア

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First ryokan experience The real plus is the private outdoor onsen where you can modulate the temperature with hot(spring) water or cold water. The set up is relaxing except maybe for the lighting in the house which is neon like and not at all relaxation friendly. Dinner and breakfast are kaiseki style in the dining room. I personnally found all foods to be very strange in taste and very difficult to eat... so I enjoyed the experience but not the meal. Check in is at 3pm and check out is at 10am...makes the price of the room (~400$) a bit to steep for what we really got.
Meryll Hoover

Meryll Hoover

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